Site Supervisor

CBRE Local UK; Hatfield; On-site; GBP 26,000 - 38,000; Full time

Job summary

CBRE Local UK in Hatfield is seeking a Site Supervisor to coordinate FM & Technical Services and meet SLA and KPI targets. The role involves supporting 3rd party maintenance, ensuring QHSE compliance, and acting as Fire Marshall when needed.

You will manage site image, supplier coordination, and administrative duties while ensuring safe, efficient operations and responsive customer service.

Qualifications

• Knowledge and awareness of the facilities management industry.
• Experience delivering integrated services with supply partners.
• Strong PC skills and proficiency in MS Office.
• Well organised with good prioritisation and planning.

Responsibilities

• Deliver FM operations in line with KPI & output measurements.
• Support and monitor 3rd party maintenance supplier activities.
• Comply with QHSE requirements as outlined within the SLA.
• Act as Fire Marshall and emergency control as required.
• Raise Purchase Orders and approve invoices and supplier documentation.
• Deputise in the absence of line management.
• Coordinate site waste and recycling arrangements.
• Ensure printers and stationery are stocked.
• Provide and arrange cover for the operational team as defined by line management.
• Carry out other activities and responsibilities as defined.

Skills

FM industry knowledge

MS Office

Communication at all levels

Organised

Customer service

Self-motivated

Tools

MS Office

Job description

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Site Supervisor

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located in Hatfield. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.

Role Summary

• Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
• Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with QHSE requirements as outlined within the SLA
• Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books / documentation
• Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Provide flexible support to the FM Operation areas as appropriate including Mail / Goods Inwards / Reprographics / Records Retention
• Check that printers and photocopiers are supplied with paper and change toner cartridges when required
• Monitor and maintain stationery levels
• Deliver goods received to correct destination / person
• Co-ordinate site waste and recycling arrangements
• Carry out statutory fire testing and associated checks
• Raise Purchase Orders for goods or services as required
• Approve invoices, goods received notes and statements for payment purposes
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the operational team as defined by line management
• Other activities and responsibilities may be individually defined

Experience Required

• Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Strong PC skills - MS Office
• Self-motivated and resourceful
• Good administrative skills
• Well organised
• Good prioritisation and planning skills
• Customer services experience
• Ability to communicate at all levels
• Service orientated attitude combined with innovative thinking