Site Security Manager

Kingdom Services Group Ltd; Pontypridd; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Workplace Pension Scheme

Employee Assistance Programme and Well

Group Care Scheme

Job summary

Kingdom Services Group Ltd is seeking an experienced Site Security Manager to lead security operations across four University of South Wales campuses in Pontypridd. You will be the primary client contact, drive performance, and ensure excellence in service delivery within a large, multi-site environment.

This full-time, permanent role requires strong leadership, stakeholder management, and the ability to oversee budgeting, recruitment, and continuous improvement initiatives.

Qualifications

• Minimum 2 years’ experience in a security leadership role.
• Front Line SIA Licence Door Supervision.
• Full UK Driving Licence.
• Strong customer-facing and stakeholder management experience.
• Experience leading and managing teams.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to pass an Enhanced DBS check with Children’s Barred List due to university environment.
• Ability to pass an Enhanced DBS check.
• Full five-year checkable employment history.

Responsibilities

• Manage and support security teams across multiple university campuses.
• Develop strong working relationships with university stakeholders and clients.
• Conduct regular performance and KPI review meetings.
• Lead recruitment, training, retention, and development of security personnel.
• Manage incidents, complaints, investigations, and accident reporting.
• Ensure full contract staffing and effective scheduling.
• Maintain compliance with company procedures and industry standards.
• Conduct site audits, inspections, and quality assurance checks.
• Oversee budget control relating to uniforms, training, and equipment.
• Produce reports, management information, and operational procedures.
• Support disciplinary, grievance, and performance management processes.

Skills

Leadership

Customer-facing

Communication

MS Office

SIA Door Supervision

Full UK Driving Licence

Enhanced DBS check capability

Tools

Microsoft Office Suite

Job description

University of South Wales | Treforest, Pontypridd CF37

£18.35 per hour | Full Time, Permanent

40 Hours per Week | Monday to Friday, 08:00 - 16:00

Lead Security Operations Across a Prestigious University Estate

Kingdom Services Group has an excellent opportunity for an experienced Site Security Manager to oversee security operations across the University of South Wales campuses.

This is a key leadership role requiring a confident and professional security manager who can successfully lead teams, build strong client relationships, and ensure the delivery of a first-class security service across a large and diverse university environment.

If you have proven security management experience, strong customer liaison skills, and a passion for delivering operational excellence, we would like to hear from you.

The Opportunity

As Site Security Manager, you will take overall responsibility for managing the security operation across four university campuses, ensuring contractual compliance, outstanding service delivery, and the continued development of a high-performing security team.

You will act as the primary point of contact for the client, lead operational planning, manage performance standards, and drive continuous improvement throughout the contract.

Key Responsibilities

• Manage and support security teams across multiple university campuses.
• Develop strong working relationships with university stakeholders and clients.
• Conduct regular performance and KPI review meetings.
• Lead recruitment, training, retention, and development of security personnel.
• Manage incidents, complaints, investigations, and accident reporting.
• Ensure full contract staffing and effective scheduling.
• Maintain compliance with company procedures and industry standards.
• Conduct site audits, inspections, and quality assurance checks.
• Oversee budget control relating to uniforms, training, and equipment.
• Produce reports, management information, and operational procedures.
• Support disciplinary, grievance, and performance management processes.

What We’re Looking For

Essential

• Minimum 2 years’ experience in a Security Manager or similar leadership role.
• Front Line SIA Licence Door Supervision.
• Full UK Driving Licence.
• Strong customer-facing and stakeholder management experience.
• Experience leading and managing teams.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to successfully pass an Enhanced DBS check with Children’s Barred List check due to working within a university environment where contact with children and young people may occur.
• Ability to pass an Enhanced DBS check.
• Full five-year checkable employment history.

Desirable

• Experience within a university, public sector, or multi-site environment..
• Additional security-related qualifications.
• Experience managing budgets and service improvement projects.

What You’ll Bring

• A professional and approachable management style.
• Strong leadership and people development skills.
• The ability to build lasting client relationships.
• A proactive and solutions-focused approach.
• Excellent organisational skills and attention to detail.
• The ability to remain calm and effective in a fast-paced environment.

What’s in It for You?

• Full-time permanent position.
• Monday to Friday working pattern.
• Use of company vehicles for campus travel.
• Career development opportunities through Kingdom Academy.
• Workplace Pension Scheme.
• Employee Assistance Programme and Wellbeing Support.
• Group Care Scheme.
• Access to advanced/early pay facilities.
• Supportive and professional working environment.