SECURITY OFFICER – CHEPSTOW

Kings Secure Technologies; Chepstow; On-site; GBP 28,500 - 30,000; Full time

Benefits offered by this job

Pension

Life Assurance

Healthcare cash plan

Employee Recognition Scheme

Employee Discount Platform

Paid uniform

Wagestream

Company pension

Employee discount

Store discount

Job summary

Kings Security in Chepstow is seeking a Security Officer for Saturdays and Sundays, 07:00–19:00, with a pay rate of £13.72 per hour. Start date ASAP. You will greet visitors, control access, patrol premises, monitor CCTV, and respond to alarms while recording activities and following client instructions.

Essentially, hold an SIA licence, excellent communication, and a full UK driving licence. We offer equal opportunities and a range of benefits; training provided where needed.

Qualifications

• SIA Licence or valid SIA training certificate.
• Excellent written and verbal communication skills.
• Flexibility, willingness to work various shift patterns.
• Ability to stay calm and composed under pressure, especially during emergencies.
• Full UK driving licence required.

Responsibilities

• Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
• Take a personal interest in resolving any client concerns or complaints.
• Provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
• Build and maintain positive relationships with staff, visitors and contractors.
• Work to the assignment instructions, ensuring all activity is accurately recorded on the correct documents and in line with both the client’s and the company’s quality procedures.
• Comply with and report on all health and safety issues in accordance with company guidelines.
• Conduct regular patrols of the premises, both internally and externally, to identify and mitigate security risks.
• Monitor surveillance equipment and review footage as necessary.
• Make the required check calls and book on/off calls.
• Control access to the premises, ensuring only authorised personnel are allowed entry.
• Respond promptly and effectively to alarms and incidents, ensuring the situation is handled appropriately and reported accurately.
• Maintain accurate and detailed records of daily activities, incidents and irregularities.
• Collaborate with emergency services when required.
• Communicate clearly and effectively with a diverse range of people.
• Ensure that equipment issued to the contract is maintained and used in accordance with the manufacturer’s requirements.
• Be correctly dressed in full uniform as required by the client and communicate any shortfall in issue to the appropriate line manager.
• Set and maintain the highest personal and professional standards as an employee of Kings Security, adopting a total quality approach to every aspect of your work, colleagues and clients.

Skills

SIA Licence

Communication skills

Flexibility

Calm under pressure

Full UK driving licence

Tools

Surveillance systems

Job description

Security Officer – Chepstow

Shift pattern: Saturdays and Sundays 07:00–19:00.

Location: Chepstow.

Pay: £13.72 per hour.

Start date: ASAP.

Key Purpose of the Job

The primary purpose of the Security Officer is to support the contract, protect client’s premises, assets and personnel by maintaining a safe and secure environment in accordance with the Assignment instructions. This may involve monitoring and controlling access, conducting regular patrols, and responding promptly to security incidents or emergencies while maintaining a high‑quality service.

Key Job Responsibilities

• Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
• Take a personal interest in resolving any client concerns or complaints.
• Provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
• Build and maintain positive relationships with staff, visitors and contractors.
• Work to the assignment instructions, ensuring all activity is accurately recorded on the correct documents and in line with both the client’s and the company’s quality procedures.
• Comply with and report on all health and safety issues in accordance with company guidelines.
• Conduct regular patrols of the premises, both internally and externally, to identify and mitigate security risks.
• Monitor surveillance equipment and review footage as necessary.
• Make the required check calls and book on/off calls.
• Control access to the premises, ensuring only authorised personnel are allowed entry.
• Respond promptly and effectively to alarms and incidents, ensuring the situation is handled appropriately and reported accurately.
• Maintain accurate and detailed records of daily activities, incidents and irregularities.
• Collaborate with emergency services when required.
• Communicate clearly and effectively with a diverse range of people.
• Ensure that equipment issued to the contract is maintained and used in accordance with the manufacturer’s requirements.
• Be correctly dressed in full uniform as required by the client and communicate any shortfall in issue to the appropriate line manager.
• Set and maintain the highest personal and professional standards as an employee of Kings Security, adopting a total quality approach to every aspect of your work, colleagues and clients.

Essential Requirements

• SIA Licence or valid SIA training certificate.
• Excellent written and verbal communication skills.
• Flexibility, willingness to work various shift patterns in line with operational needs.
• Ability to stay calm and composed under pressure, especially during emergencies.
• Full UK driving licence required.

Desirable Requirements

• Prior experience in a similar role is advantageous, though we are open to candidates with the right attitude and willingness to learn.
• Basic understanding of security protocols and procedures.
• Familiarity with the use of surveillance systems and other security equipment.
• Previous experience in the security industry.

Benefits

• Pension
• Life Assurance
• Healthcare cash plan
• Employee Recognition Scheme
• Employee Discount Platform
• Paid uniform
• Wagestream – get instant access to your wages through our financial wellbeing tool.
• Company pension
• Employee discount
• Store discount

Experience

• Security: 1 year (preferred)

Licence/Certification

• SIA Licence (required)
• Manual driving licence (required)

When Kings carry out the recruitment process, we shall recruit as an equal opportunities employer.