Site & Security Assistant

Coventry College; Coventry; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

LGPS pension

34 days leave + bank holidays

CPD opportunities

Employee Assistance Programme

Staff discount

Blue Light Card

On-site refectory

Salon discount

Staff recognition

Inclusive environment

Job summary

Coventry College is seeking a Security and Site Assistant to maintain a welcoming, secure and efficient environment for staff, students and visitors. You will perform janitorial and logistical tasks and support estates and facilities management as needed, including security and surveillance duties.

The role requires a valid SIA badge, a minimum of 3 years in a similar role, excellent customer service, calm conflict resolution, and strong written and verbal communication.

Qualifications

• Must have a valid SIA badge
• Minimum of 3 years in a similar role
• Experience delivering consistently high levels of customer service
• Ability to diffuse conflict calmly and effectively
• Willingness to update and adapt skills as required
• Ability to demonstrate understanding of equality and safeguarding relevant to the role
• Good communication skills, written and verbal

Responsibilities

• Undertake janitorial duties as required
• Carry out logistical tasks to support estates and facilities management
• Support security and surveillance operations
• Contribute to a safe and welcoming environment for staff and learners
• Assist with accessibility and safety considerations across the site

Skills

Customer service

Conflict resolution

Communication skills

Equality & safeguarding understanding

Willingness to update skills

Job description

Coventry College is looking to appoint a Security and Site Assistant to ensure a welcoming, efficient and secure environment for staff, students and visitors, undertaking janitorial duties, logistical duties and tasks supporting estates management and facilities management as and when needed and security and surveillance duties. Shift Patterns: Monday & Wednesday 07:00 - 15:00 or 11:00 - 19:00 Tuesday & Thursday 07:00 - 15:00 or 13:30 - 21:30 Friday 07:00 - 15:00 or 12:30 - 18:00

Must-Have:

• Valid SIA Badge
• Worked in a similar role and have a minimum of 3 years relevant experience
• Experience of delivering consistently high levels of customer service
• Ability to diffuse conflict situations in a calm manner and approach
• A Willingness to update and adapt skills as required by the demand of the role
• Ability to demonstrate an understanding of equality and safeguarding, and their importance within the College, appropriate to role
• Good communication skills are required both written and verbal
• Coventry College is a dynamic Further Education provider at the heart of the city, offering high-quality vocational, technical, and professional education to learners of all ages, from Entry Level to Higher Education. Since forming in 2017, we've been committed to helping individuals transform their lives and supporting businesses to grow-strengthening the communities we serve. Our ambition is to help young people and adults to aspire to change their lives and those of their families. Through strong partnerships and a responsive, inclusive curriculum, we strive to deliver excellence in teaching and learning that evolves with industry needs and puts learners and employers in the best position for success. Recent investments in facilities, including electric vehicle tech, construction, and digital skills, ensure we stay at the cutting edge of industry needs.
• Excellent pension scheme with defined benefits (LGPS)
• Generous annual leave entitlement - 34 days plus statutory bank holidays
• Access to continued professional development and training opportunities
• Employee Assistance Programme for health and wellbeing support
• Employee discount scheme offering savings on retail, travel, and more
• This role is eligible for Blue Light Card (BLC)
• On-site refectory serving a variety of food and drink options
• Discounted hair and beauty treatments at our in-house salon
• Staff recognition and award schemes celebrating your achievements
• A supportive, inclusive working environment