Site Operations Lead — Indoor Entertainment Powerhouse

Team Sport; Harlow; Remote; GBP 32,000 - 45,000; Full time

Job summary

TeamSport is seeking an on-site Operations Manager to lead daily track operations, coach the crew, and ensure exceptional service and safety. You will drive performance, budgets and standards while promoting a Great Place to Work across busy evenings and weekends.

With a focus on leadership, communication, and proactive organisation, you will cultivate a high-energy, customer-centered environment at our UK sites. DBS checks and suitability for hospitality safety standards apply.

Qualifications

• Hands-on operator who sets the tone for the site.
• Strong leadership and people management skills.
• Flexible to cover evenings and weekends as required.
• Able to influence and collaborate across all levels of the business.
• Proactive organisation and time management; promote equality and inclusion.

Responsibilities

• Lead the team to hit departmental KPIs including wage ratio and financial targets.
• Foster collaboration between departments for stakeholder satisfaction.
• Ensure smooth operation and safety in line with SOPs.
• Manage departmental budgets to maximise profitability.
• Oversee policy adherence and risk management to protect the business.

Skills

Leadership

Communication

Time management

Health and safety

Stakeholder collaboration

Job description

TeamSport is seeking an on-site Operations Manager to lead daily track operations, coach the crew, and ensure exceptional service and safety. You will drive performance, budgets and standards while promoting a Great Place to Work across busy evenings and weekends.

With a focus on leadership, communication, and proactive organisation, you will cultivate a high-energy, customer-centered environment at our UK sites. DBS checks and suitability for hospitality safety standards apply.