Operations Leader - Indoor Karting & Experiences

Team Sport; Harlow; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Discounted food and drinks

Rewards platform

Job summary

TeamSport is seeking a hands-on Operations Leader to drive daily operations across our Harlow site, ensuring top service and safety. You will coach your crew, manage wage budgets, and uphold SOPs to deliver exceptional guest experiences.

With a focus on weekend and evening coverage, you will lead by example and influence across departments to maintain a high-performing, safe, and welcoming environment for all visitors.

Qualifications

• Hands-on operator with leadership experience, able to set the tone on the shop floor.
• Strong communication and adaptable leadership style for all situations.
• Willingness to work flexible hours, including evenings and weekends to cover peak times.

Responsibilities

• Lead daily operations across the site to ensure high service standards.
• Coach and develop crew; monitor wage budgets and KPIs.
• Ensure all procedures are followed and safety is maintained at all times.

Job description

TeamSport is seeking a hands-on Operations Leader to drive daily operations across our Harlow site, ensuring top service and safety. You will coach your crew, manage wage budgets, and uphold SOPs to deliver exceptional guest experiences.

With a focus on weekend and evening coverage, you will lead by example and influence across departments to maintain a high-performing, safe, and welcoming environment for all visitors.