Site Manager

Mitie Cleaning & Hygiene Services; Thurso; On-site; GBP 63,000 - 71,000; Full time

Benefits offered by this job

Accommodation provided

Fleet vehicle

Training and career progression

Job summary

Mitie Cleaning & Hygiene Services in Thurso is seeking a Site Manager to lead on-site delivery of an asbestos removal contract, build strong client relationships and manage site teams to meet safety, quality and contractual targets.

You will oversee two Asbestos Analysts, coordinate RAMS, audits, budgets and payroll inputs, and drive continuous improvement while ensuring compliance and service excellence for the client.

Qualifications

• Proven experience in people management and team development.
• Strong budgeting, financial controls and resource management.
• Experience delivering against client KPIs and contractual commitments.
• Excellent leadership and negotiation skills to motivate high-performing teams.
• BOHS modules (P402-405) or equivalent qualifications preferred, with 3+ years in the industry.

Responsibilities

• Lead day-to-day on-site delivery of the asbestos removal contract, including RAMS creation and submission.
• Direct line management of two Asbestos Analysts with coaching and development.
• Ensure compliance through audits and alignment with quality, safety and contractual requirements.
• Manage KPIs, labour, budgets, payroll inputs, timesheets and payment information submissions.
• Maintain strong client relationships and drive improvements in service delivery.

Skills

People management

Budgets & financial controls

Client relationships

Leadership & communication

Regulatory compliance

Education

BOHS proficiency modules (P402-405)

Certificate of Competence or equivalent (RSPH)

Job description

Better places, thriving communities.

Better places, thriving communities

ROLE: Site Manager

HOURS: 9.25 hours per day (10 days on, 4 days off)

LOCATION: Thurso

Salary: £63,000 - £71,100

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Site Manager to lead operational delivery, manage client relationships, oversee site-based teams, and ensure contracts are delivered safely, efficiently and in line with client expectations.

Role Responsibilities

• Lead the day-to-day on site operational delivery of an Asbestos Removal contract, including RAMS creation and submission, daily site record collation, stakeholder engagement with the client, service providers and Licensed Asbestos Removal Contractor, while ensuring safe, compliant and efficient contract execution.
• Manage and develop site-based teams, including direct line management of two Asbestos Analysts, through coaching, mentoring, performance management, training, succession planning and proactive workforce planning to maximise engagement and productivity.
• Ensure technical and regulatory compliance through proactive audit planning, coordination with the Technical Manager, maintenance of industry standards, and adherence to all quality, safety and contractual requirements.
• Oversee operational and financial performance by managing KPIs, labour resources, budgets, payroll inputs, timesheet collation, invoicing support, and submission of information required for payment applications, ensuring delivery against contractual targets.
• Maintain strong client relationships as the primary point of contact, supporting contract mobilisation, resolving operational issues, coordinating equipment maintenance and stock procurement activities, and driving continuous improvement to enhance service delivery and client satisfaction.

Required Qualifications

Applicants must meet the below defined requirements for the role.

• Proven experience in people management, including coaching, mentoring, interviewing and team development.
• Strong understanding of budgets, financial controls and resource management.
• Demonstrable experience managing client relationships and delivering against contractual KPIs.
• Excellent leadership, communication and negotiation skills with the ability to motivate high-performing teams.
• Variable but generally one or more of the following: P402, P403, P404 and P405 BOHS proficiency modules, ideally with a Certificate of Competence or equivalent RSPH qualifications, together with a minimum of 3 years' industry experience.

What's in it for you?

• As this is a site-based role, accommodation will be provided to candidates as well as a fleet vehicle
• Opportunity to work for one of the UK's leading facilities management and professional services companies.
• Ongoing training, development and career progression opportunities.
• Access to Mitie's market-leading employee benefits, wellbeing support and recognition programmes.

There's a place for you at Mitie, join us today!

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Divya Madaan at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?