Site Manager

Churchill Services; South Cambridgeshire; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

33 days holiday

Sick pay

Parental leave support

Life assurance

GP access & wellbeing support

Volunteering days

Job summary

Churchill Services is seeking a dedicated Cleaning Site Manager to oversee a large shopping centre contract in central Cambridgeshire. You will manage day-to-day operations, ensure high cleaning standards, and lead a team of supervisors and operatives while acting as the client liaison.

In this role you will drive health and safety compliance, manage budgets, and support the Operations Manager with audits and reports.

Qualifications

• Experience managing cleaning contracts.
• Strong leadership and people management.
• Working knowledge of Health & Safety systems.
• Ability to meet tight deadlines under pressure.
• Commercial awareness and IT literacy.

Responsibilities

• Build and maintain client relationships to ensure satisfaction and service quality.
• Manage, recruit, and coach local service teams.
• Support Operations Manager with projects, reports, audits.
• Lead contract and specification review meetings with clients.
• Ensure Health & Safety procedures and legislation are followed.
• Identify opportunities for continuous improvement, cost savings, and account growth.

Skills

Client relationships

People management

Leadership

Time management

Commercial awareness

Job description

Location: Cambridge
Salary: £34,000 - £35,000 per annum (DOE)

We're looking for a dedicated Cleaning Site Manager to join our East Anglia division, overseeing cleaning operations across a large shopping centre contract located in central Cambridgeshire. You'll be responsible for day-to-day operations, ensuring high cleaning standards, compliance with health and safety regulations, and leading a team of supervisors and operatives. You'll also act as the primary liaison with the client, ensuring customer satisfaction and contract compliance.

As a Site Manager, you'll be:

• Building and maintaining strong client relationships with a focus on satisfaction, ensuring consistent and high-quality service delivery


• Managing, recruiting, and coaching local service teams


• Supporting the Operations Manager with projects, reports, and audits


• Leading regular contract and specification review meetings with clients


• Ensuring Health & Safety procedures and legislation are followed


• Identifying opportunities for continuous improvement, cost savings, and account growth

As a Site Manager, you'll have:

• Experience managing cleaning contracts with excellent interpersonal and people management skills


• Strong leadership and motivational abilities, with the capacity to plan ahead and work under pressure


• Working knowledge of Health & Safety systems


• Ability to meet tight deadlines and adapt to changing priorities


• Strong commercial awareness, financial management skills, and IT literacy

What we offer you

The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What's in it for you?

• Employee Ownership - You are part of our success!


• 33 days holiday (including bank holidays)


• Company sick pay


• Maternity and paternity leave support


• Life assurance cover


• 24/7 GP access, plus mental health, wellness, financial, and legal support


• Two paid volunteering days per year - Give back to a cause that matters to you


• Exclusive perks and discounts - More than 250 deals available


• Ongoing training and development - From apprenticeships to leadership programs


• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way


• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..

Please note: A basic DBS check is required for this role

Keywords: Contract ManagerCleaning Site ManagerCleaning Contract ManagerCleaning Account ManagerCleaning Area Manager