Site Manager

GXO Logistics, Inc; Luton; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Pension scheme

GP service 24/7

Life assurance

Employee assistance programme

MyBenefits discounts

Cycle to work scheme

Cashback cards

Savings scheme

Job summary

GXO Logistics, Inc. at the Luton Airport Consolidation Centre is seeking a Site Manager to lead the operation, ensuring safe, compliant and efficient performance across goods receipt, security screening and dispatch.

You will manage a team, resources and costs, uphold aviation security requirements and warehouse standards, and report KPIs. The role is full-time with hours 06:00–17:00, Monday to Friday. Salary up to £50,000 plus generous benefits and annual leave.

Qualifications

• Proven experience as Site Manager, preferably in airport/consignment centre environment.
• Strong leadership across teams, driving performance and continuous improvement.
• Commercial and financial acumen: budget management, resource planning, KPI delivery.
• Excellent decision-making, organizational and problem-solving skills, can work under pressure.
• Strong communication, reporting and IT skills with focus on Health & Safety and confidentiality.
• IOSH qualification is desirable; GXO supports relevant training.

Responsibilities

• Take overall responsibility for safe, compliant and efficient site operation.
• Ensure high customer satisfaction through timely goods receipt and dispatch.
• Manage department compliance and aviation security requirements.
• Organise resources to maximise operation effectiveness.
• Monitor, report and control costs, KPIs and budgets.
• Maintain written security records; schedule random checks and address deficiencies.

Skills

Leadership

Budget management

Communication

Health & Safety

Decision-making

Stakeholder management

Confidentiality

IOSH qualification

Job description

Are you ready to take the lead in a dynamic, fast-paced airport environment?

Do you have a proven track record in operational site management and a sharp eye for compliance, security and process excellence? Step into this exciting leadership role at Luton Airport, where operational excellence, supply chain efficiency and regulatory precision go hand in hand!

We are currently recruiting for a Site Manager to lead our team at our Luton Airport Consolidation Centre. You will be responsible for the safe and effective management of the operation through strong leadership of colleagues, equipment, security processes and operational activities, ensuring positive outcomes in health and safety, performance, compliance, customer service and commercial objectives.

The consolidation centre plays a critical role in the airport retail supply chain, managing inbound and outbound goods for airport retail stores. The operation handles a diverse range of products, including duty-free goods, perfumes, alcohol, souvenirs, food and beverage products, clothing and electrical items. The successful candidate will oversee all warehouse operations, from goods receipt and security screening through to dispatch.

This role is offered on a full-time, permanent basis. Due to the operational needs of the business, flexibility is required. Working hours are 8 hours per day, scheduled between 06:00 and 17:00, Monday to Friday, depending on operational demands.

Pay, benefits and more:

We’re looking to offer a salary of up to £ 50,000.00 per annum and 25 days annual leave (plus bank holidays).

• flexible dental insurance plans
• a company sponsored pension scheme
• a 24/7 online GP service
• life assurance
• a fully comprehensive employee assistance programme
• our MyBenefits platform offering a variety of high street discounts
• a cycle to work scheme
• cashback cards
• a saving scheme

What you’ll do on a typical day:

• Take overall responsibility for the safe, compliant and efficient running of the site operation
• Achieving high levels of customer satisfaction through excellence in goods receiving and despatching goods in line with the agreed schedule
• Management of legal and operational compliance for the department
• Oversee operational and legal compliance, including aviation security requirements and warehouse standards
• Organising available resources to maximise effectiveness of the operation
• Management, control, and reporting of all costs, KPIs and operational statistics within budget
• Effective communication with the customer and internal colleagues
• Monitoring and maintaining all written security check records to ensure compliance, scheduling random checks and addressing any deficiencies that arise

What you need to succeed at GXO:

• Proven experience in a Site Manager role, ideally within an airport consignment centre environment; logistics sector experience is essential
• Strong leadership skills with experience managing teams, driving performance, handling disciplinary, absence and grievance processes, and fostering a culture of continuous improvement
• Commercial and financial acumen, including budget management, resource planning, and delivering operational KPIs
• Excellent decision-making, organisational and problem-solving skills, with the ability to prioritise workloads and perform effectively under pressure
• Strong communication, reporting and IT skills, with a proactive approach to Health & Safety, stakeholder management, and maintaining high levels of confidentiality
• IOSH qualification desirable. If you do not currently hold IOSH certification, GXO will support the successful candidate with the relevant training and development

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer.

We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.

We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.