Warehouse Shift Manager

GXO Logistics, Inc; Northampton; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Company pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO Logistics, Inc in Daventry is seeking a Warehouse Shift Manager to lead the day-to-day operation on the NHSSC contract, motivating the team and ensuring targets, service levels and customer expectations are met.

You will manage warehouse and transport staff, maintain safety culture, and build strong relationships across the business. This is a full‑time, permanent role with a schedule of Any 5 from 7, 9am–5pm.

Qualifications

• Experience within a busy operational environment.
• Proven experience of managing and leading a team.
• Good verbal and written communication skills.
• Well organised with an attention to detail.

Responsibilities

• Management of the day-to-day operation, providing leadership and motivation for the team to ensure the site meets its daily performance target and weekly KPI’s, thereby delivering an efficient and effective service to the customer within budget.
• Line management of warehouse and transport Operators and Drivers: ensuring that all colleagues are fully trained and legally compliant. Managing hours, infringements, pay issues and training
• To liaise with other departments and manage the customer relationship. Ensure communication is effective, and issues are highlighted and dealt with in a timely manner
• Promote good health, safety and environmental practices and challenge poor performance
• Collation and input of statistical information for various reports

Skills

Leadership

People management

Communication

Organisational skills

Job description

Are you the kind of leader who thrives on driving operational performance while inspiring teams to consistently exceed targets? Can you confidently balance people management, customer relationships, and operational excellence in a fast-paced transport and warehouse environment? Do you have what it takes to lead from the front, champion safety, develop high-performing teams, and deliver exceptional results every day?

Here at GXO, we are looking for a Warehouse Shift Manager to join our team on our NHSSC contract at our Daventry site, you’ll play a key role in motivating and being a proactive individual to support the day-to-day operation, ensuring performance targets, service levels, and customer expectations are consistently achieved. This is an excellent opportunity to play a key role in driving operational excellence, developing colleagues, promoting a strong safety culture, and building effective relationships across the business.

This is a full-time, permanent position, working Any 5 from 7, Mon-Fri, 9am-5pm, flexibility required

Pay, benefits and more:

We’re looking to offer a salary of up to £ 40,500 per annum, and 33 days annual leave (inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Management of the day-to-day operation, providing leadership and motivation for the team to ensure the site meets its daily performance target and weekly KPI’s, thereby delivering an efficient and effective service to the customer within budget
• Line management of warehouse and transport Operators and Drivers: ensuring that all colleagues are fully trained and legally compliant. Managing hours, infringements, pay issues and training
• To liaise with other departments and manage the customer relationship. Ensure communication is effective, and issues are highlighted and dealt with in a timely manner
• Promote good health, safety and environmental practices and challenge poor performance
• Collation and input of statistical information for various reports

What you need to succeed at GXO:

• Experience within a busy operational environment, confident working towards tight deadlines and on your own initiative
• Proven experience of managing and leading a team.
• Good verbal and written communication skills with the ability to communicate effectively at all levels
• Well organised with an attention to detail

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.