Site Manager

Northampton Business Directory; Kettering; On-site; GBP 28,000 - 34,000; Full time

Job summary

An established industry player is seeking a Site Manager to lead operations at a vibrant health and fitness complex. This role involves overseeing daily management, ensuring compliance, and driving customer satisfaction through exceptional service. The ideal candidate will have a strong background in management within sports or hospitality, coupled with financial acumen and leadership skills. You will be responsible for developing marketing strategies and maintaining facilities, all while fostering a culture of wellness and high service standards. Join this dynamic team and make a significant impact in the community!

Qualifications

• Experience in management from sports, fitness, sales, or hospitality.
• Strong leadership and operational skills are essential.

Responsibilities

• Oversee daily facility management and event logistics.
• Manage budgets and drive revenue through memberships.

Skills

Leadership

Financial Management

Operational Skills

Customer Service

Marketing

Tools

CRM Software

Microsoft Office

Job description

Position: Site Manager

Location: Kettering

Salary: up to £34,000

Schedule: Full-time with shifts, including evenings and weekends

Role Overview:

Lead operations of a dynamic health/fitness club and sports complex with facilities including badminton and squash courts, a gym, pool, and wellness amenities. Manage daily operations, large-scale events, staff, and business development to drive growth and customer satisfaction.

Site Manager Responsibilities:

· Operations: Oversee daily facility management, event logistics, safety, and compliance.

· Financials: Manage budgets, control costs, drive revenue through memberships and events.

· Leadership: Recruit, train, and lead a cross-functional team.

· Customer Service: Ensure top-tier service and engagement through programs and feedback.

· Marketing: Develop campaigns, manage digital presence, and build community relationships.

· Facilities: Maintain all equipment and spaces; coordinate maintenance and vendors.

The ideal Site Manager:

· Experience in management from sports, fitness, sales, hospitality or similar industries

· Strong leadership, financial, and operational skills

· Ideally knowledge of sports/events/health club management

· Proficiency in CRM, Microsoft Office, and strategic planning

· Passion for wellness and high service standard