Site Maintenance Engineer

ZipRecruiter; Witney; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that excels in warehouse automation solutions! As a Site Engineer, you'll provide essential on-site technical support and maintenance, ensuring smooth operations at customer locations. This role emphasizes proactive issue resolution, performance optimization, and fostering strong customer relationships. With a commitment to safety and excellence, you'll thrive in a dynamic environment that values career development and teamwork. If you're passionate about engineering and customer service, this opportunity is perfect for you!

Benefits

Pension Scheme

Generous Holidays

Cycle-to-Work Scheme

Employee Discounts

Onsite Parking

Qualifications

• Proven experience in engineering roles, especially in automation or manufacturing.
• Strong technical knowledge of mechanical, electrical, and automated systems.

Responsibilities

• Provide on-site technical support and maintenance for equipment.
• Diagnose and repair faults in mechanical and automated systems.
• Develop and maintain strong customer relationships.

Skills

Technical Support

Mechanical Systems

Electrical Systems

Automated Systems

Customer Relationship Management

Troubleshooting

Communication Skills

Organizational Skills

Education

Degree in Engineering or related field

Tools

Diagnostic Tools

Maintenance Software

Job description

Job Description

Overview: Following many successful collaborations, Wincanton is pleased to welcome Invar into our group. Invar Group supplies integrated warehouse automation solutions, including design, project management, health & safety (including CDM), and aftersales services. With recent growth, Invar aims to become the leading Tier 2 provider of warehouse automation technology worldwide by delivering seamless, customized solutions using industry-leading technologies.

The Site Engineer will provide on-site technical support, maintenance, and repair of equipment, ensuring smooth system operation at customer sites.

Acting as a technical expert and primary contact, this role requires proactive issue resolution, performance optimization, and maintaining excellent customer relationships.

Shifts

• Monday to Friday, rotating shifts from 06:00 to 14:00 and 14:00 to 22:00
• On-call requirements and overtime paid at time and a half for call-outs

How will you contribute?

Maintenance and Technical Support

• Perform scheduled preventive maintenance to ensure optimal performance
• Diagnose, troubleshoot, and repair faults in mechanical, electrical, and automated systems
• Monitor equipment performance, identify issues, and take corrective actions to prevent downtime
• Ensure all equipment is maintained per manufacturer recommendations and site requirements

On-Site Operations

• Serve as the primary technical representative at the customer site
• Provide real-time support during operations
• Coordinate with customers and external contractors for maintenance, repairs, and upgrades
• Maintain a safe, organized working environment in line with site regulations

Customer Relationship Management

• Develop and maintain strong customer relationships as the first point of contact for technical queries
• Provide updates on maintenance, equipment performance, and upcoming needs
• Train customer staff on equipment operation and basic maintenance
• Handle customer concerns professionally to maintain trust and satisfaction

Documentation and Reporting

• Keep accurate records of maintenance, repairs, and parts used
• Submit detailed service reports and logs
• Manage spare parts inventory and coordinate replenishment

Compliance and Safety

• Adhere to health and safety standards, risk assessments, and method statements
• Ensure compliance with company policies and site regulations
• Conduct regular safety checks on equipment and practices

What will you bring?

• Proven experience in a similar engineering role, preferably in automation, manufacturing, or distribution
• Strong technical knowledge of mechanical, electrical, and automated systems
• Ability to diagnose and resolve issues effectively
• Experience working on-site with direct customer interaction
• Excellent communication, interpersonal, and organizational skills
• Proficiency with diagnostic tools and maintenance software

What do we offer?

Our Culture & Benefits: In addition to competitive pay, we offer a friendly, safety-first environment, pension scheme, generous holidays, cycle-to-work scheme, employee discounts, onsite parking, and more. We value career development, training, and multi-skilling in a dynamic setting.

Our Values: We're Thoughtful, Aiming High, and Prepared.

Our Commitment

We are dedicated to providing equal opportunities and fostering an inclusive environment where all colleagues feel supported and valued. We are proud of our diverse workforce and invite your application. Learn more: Wincanton champions a diverse workforce.