Site IT Manager

Bircham Wyatt Recruitment; Bradford; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

Company pension and life assurance

Ongoing technical learning and career·

Employee Assistance Programme

Cycle to Work scheme

On-site parking

Annual leave + bank holidays

Employee discounts

Job summary

Bircham Wyatt Recruitment invites applications for a Site IT Manager based in Bradford. You will own day-to-day IT and OT at the site, work with production, engineering and senior leadership, and travel to other UK/Ireland sites to support shared projects.

You will lead a small IT team, respond to incidents via ServiceNow, maintain network and server infrastructure, and drive upgrades, patches and security improvements while ensuring production uptime.

Qualifications

• Strong practical experience with VMware, Windows Server, Cisco and Aruba networking.
• Experience using ServiceNow for incident and service delivery.
• Experience supporting OT or manufacturing technology and understanding its production impact.
• CCNA certification or equivalent practical networking expertise.
• Solid cyber security, backup/recovery and access management understanding.
• Ability to explain technical issues clearly and build relationships at all levels.
• Experience guiding or supervising a junior colleague.
• Calm, organised approach and ownership when priorities compete.

Responsibilities

• Own day-to-day IT and OT services at Bradford site.
• Collaborate with production, engineering and senior leadership.
• Travel to other sites across the UK and Ireland for projects.
• Investigate faults and improve IT reliability.
• Manage incidents and requests via ServiceNow.
• Lead and develop an Associate IT Administrator.
• Deliver infrastructure upgrades and regional IT projects.
• Support procurement and budgeting for IT services.

Skills

VMware

Windows Server

Cisco networking

Aruba networking

ServiceNow

OT / manufacturing tech

Cyber security

Leadership

Communication

Education

CCNA Certification

Job description

Site IT Manager

Bradford

Site-based, Monday–Friday | Travel across the UK & Ireland

Enjoy getting hands-on with technology, solving problems and making things work better? Ready for a role where you can take ownership of a manufacturing site’s IT while contributing to projects across the UK and Ireland?

Our client, an established international packaging manufacturer, is looking for a practical, proactive Site IT Manager to join its Bradford operation.

This is an opportunity to combine technical troubleshooting, infrastructure improvements and people leadership in a busy manufacturing environment. From supporting colleagues to keeping production technology running reliably, you will see the impact of your work every day.

With the support of regional and global IT colleagues, you will have local responsibility, a junior team member to develop and the opportunity to deputise for the Regional IT Manager.

The opportunity

You will take ownership of day-to-day IT and Operational Technology (OT) services at Bradford, working closely with production, engineering and the site’s senior leadership team.

This will suit someone who enjoys being involved: investigating faults, working with servers and networks, helping users and delivering improvements. You will also travel to other sites, contributing to shared projects and providing support across the UK and Ireland.

Your responsibilities will include:

• Keeping site IT infrastructure and production-related technology reliable, secure and available.
• Providing hands-on support across Windows Server, VMware, Microsoft 365, Active Directory/Entra ID, endpoints and business applications.
• Supporting and troubleshooting Cisco and Aruba networking, including connectivity across office and manufacturing environments.
• Managing incidents, requests and priorities through ServiceNow, coordinating specialist support when required.
• Working with engineering, production and external partners to support OT, industrial networks and connected manufacturing equipment.
• Maintaining patching, backups, access controls, asset records and clear technical documentation.
• Investigating recurring issues and implementing practical, lasting solutions.
• Supervising and developing an Associate IT Administrator.
• Delivering infrastructure upgrades, site migrations and regional IT projects.
• Supporting procurement, budgeting and service improvements, and deputising for the Regional IT Manager when required.

What you will bring

You could already be an IT Manager, or an experienced senior infrastructure or support professional with leadership experience who is ready for broader responsibility.

We are particularly interested in people with:

• Strong, practical experience of VMware, Windows Server, Cisco and Aruba networking.
• Experience using ServiceNow to manage support and service delivery.
• Experience supporting OT or manufacturing technology, with an understanding of how IT reliability affects production.
• CCNA certification or equivalent practical networking expertise.
• A sound understanding of cyber security, backup and recovery, access management and controlled change.
• The ability to explain technical issues clearly and build good relationships with colleagues at every level.
• Experience guiding, coaching or supervising a junior colleague.
• A calm, organised approach and the confidence to take ownership when priorities compete.

Experience within manufacturing, packaging, printing or another production-critical environment would be particularly valuable.

You will need a full driving licence, access to transport and the flexibility to travel to other sites.

Why join?

This role offers the chance to own your site, stay technically involved and build wider regional experience within an international business.

You will benefit from:

• Salary up to £55k depending on experience.
• Company pension and life assurance.
• Ongoing technical learning, development and career opportunities.
• Employee Assistance Programme.
• Cycle to Work scheme and employee discounts.
• Annual leave plus bank holidays.
• Free on-site parking.
• A collaborative local, regional and global IT network.

Working arrangements

Based on site in Bradford, Monday to Friday during normal office hours. Occasional UK and Ireland travel, including overnight stays, and occasional out-of-hours support for planned work or critical incidents will be required.

Interested?

If you enjoy taking ownership, staying close to the technology and helping people and production perform at their best, we would love to hear from you.