SIA Security Officer - Customer-Focused, 6am-6pm

OCS; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Digital Learning

Wagestream App (Contract Specific)

Retail Perks

Job summary

OCS UK & Ireland is seeking security personnel to create a safe environment for visitors and staff while delivering excellent customer service. The role covers access control, incident response, and routine reporting in a fast-paced setting.

Candidates must hold SIA licences (SG/DS/CCTV as applicable), BS7858 clearance, and a first aid qualification. The position offers weekdays hours in London, with duties requiring professional appearance and punctuality.

Qualifications

• SIA licences (SG, DS, CCTV as required) and BS7858 clearance.
• First aid qualification is required.
• Customer service experience is essential.
• Strong written and verbal communication skills.
• Reliable, punctual, and presentable at all times.
• Ability to work independently and within a team.

Responsibilities

• Provide a high level of customer service with professional presentation and confidentiality.
• Demonstrate excellent situational awareness at all times.
• Control access/egress to buildings while maintaining client service.
• Respond appropriately to protest or demonstration activity and escalate when needed.
• Assist staff, guests, contractors and public bodies with information and directions.
• Follow all operating procedures and participate in mandatory training.
• Support during major incidents as required.
• Display your SIA licence while on duty and maintain logs and reports.

Job description

OCS UK & Ireland is seeking security personnel to create a safe environment for visitors and staff while delivering excellent customer service. The role covers access control, incident response, and routine reporting in a fast-paced setting.

Candidates must hold SIA licences (SG/DS/CCTV as applicable), BS7858 clearance, and a first aid qualification. The position offers weekdays hours in London, with duties requiring professional appearance and punctuality.