SIA Security

Haven; Flookburgh; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Facilities access and team perks

Job summary

Haven is seeking a Security Team Member to join our 24-hour security operation at our holiday park. You will patrol, monitor access, and respond to incidents to keep guests, owners and team safe and secure.

The role requires a valid SIA DS license and experience in security or hospitality. Excellent communication, attention to detail, and the ability to work nights, weekends and bank holidays are essential.

Qualifications

• Valid SIA Door Supervisor (DS) license.
• Experience in security, hospitality or leisure preferred.
• Excellent communication and calm, professional demeanor.
• Strong observational skills and attention to detail.
• Willingness to work nights, weekends and bank holidays.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Manage park access to authorised individuals and guests.
• Respond to security incidents, medical emergencies, alarms, or guest concerns.
• Maintain detailed incident records and report to management.
• Provide friendly, helpful guest service and information.
• Collaborate with team members to create a safe environment for all.

Skills

Strong communication

Attention to detail

Education

SIA Door Supervisor (DS) license

Job description

Position: Security Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: £13.71 per hour

Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIADoor Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!