SIA Security

Haven; Burnham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

On-park dining discount

Haven Holidays discount 20%

In-store discounts

Free access to Haven facilities

National brand discounts

Job summary

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners and team across our holiday park in the United Kingdom. This role supports a 24-hour security operation and requires energy, enthusiasm and a professional approach to guest service.

You will monitor and patrol, manage park access, respond to incidents and keep accurate records, while delivering Haven’s values and ensuring a welcoming, enjoyable experience for all visitors and colleagues.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Experience in hospitality or leisure security is advantageous.
• Ability to remain calm and professional in challenging situations.
• Excellent guest service orientation.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in park access management, ensuring only authorised individuals are permitted on site.
• Respond promptly and professionally to security-related incidents, such as medical emergencies or alarms.
• Maintain detailed and accurate records of incidents and report to management as required.
• Provide friendly, helpful guest experiences and assist with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment.

Skills

Strong communication skills

Attention to detail

Flexibility to work nights and on Week

Customer service oriented

Job description

Position: Security Team Member
Type: Full-Time / Part-Time / Seasonal
Pay Rates: £13.72 per hour
Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.
We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIADoor Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.