SIA Security

Leisure Employment Services; Burnham-on-Sea; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts Haven Holidays and in‑s‑

Free access to facilities

Job summary

Haven is seeking a Security Team Member to maintain a safe, welcoming environment across the holiday park for guests, owners and team.

You will monitor and patrol, control access for authorised individuals, and respond to incidents with clear incident logs. Provide helpful guest information and collaborate with park functions to ensure a secure, enjoyable stay for all.

Qualifications

• Strong communication and a calm, professional approach.
• Experience in security is preferred in hospitality or leisure.
• Excellent attention to detail and situational awareness.

Responsibilities

• Monitor and patrol the park to ensure safety for guests, owners and team.
• Manage park access, allowing only authorised individuals on site.
• Respond promptly to security incidents, alarms or guest concerns.
• Maintain detailed incident records and report to management.
• Provide friendly guest service and assist with enquiries.
• Collaborate with other teams to maintain a safe, enjoyable environment.

Skills

Strong communication

Calm under pressure

Observational skills

Teamwork

Education

SIA DS license

Job description

Position: Security Team Member. Type: Full-Time / Part-Time / Seasonal. Pay Rates: £13.72 per hour.

Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.


• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.


• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.


• Maintain detailed and accurate records of incidents, reporting to management as required.


• Provide friendly and helpful guest experiences, assisting with information on guest queries.


• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIA Door Supervisor (DS) license.


• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.


• Strong communication skills, with the ability to remain calm and professional in challenging situations.


• High attention to detail and excellent observational skills.


• Flexibility to work shifts, including nights, weekends, and bank holidays.


• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.


• Comprehensive training and ongoing support.


• Career development opportunities, including fully funded qualifications.


• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.