SIA Security

Haven; Craig; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays

Facilities access

Savings at national brands

Job summary

Haven is seeking a Security Team Member to join our 24-hour security operation at the holiday park. You will help create a safe, relaxed atmosphere for guests and team members while patrolling the park and controlling access.

The role requires a valid SIA DS license, prior security experience (hospitality/leisure preferred), and strong communication with the ability to stay calm under pressure. Shifts include nights, weekends, and bank holidays.

Qualifications

• Must hold a valid SIA DS license.
• Experience in security, hospitality or leisure is an advantage.
• Excellent communication and observational skills.
• Willingness to work nights, weekends and bank holidays.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in park access control, ensuring only authorised individuals are allowed on site.
• Respond promptly to incidents, alarms or guest concerns.
• Maintain detailed records of incidents and report to management.
• Provide friendly guest experiences and assist with queries.
• Collaborate with team members to maintain a safe and welcoming environment.

Skills

SIA DS license

Security experience

Strong communication

Attention to detail

Shift flexibility

Customer service

Job description

Position:Security Team Member
Type:Full-Time / Part-Time / Seasonal
Pay Rates:£13.71 per hour
Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.
We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIADoor Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.