SIA-Licensed Administrator / Receptionist

Manchester Arndale; Burnley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A facilities management company seeks a highly organized SIA Licensed Receptionist / Administrator in Burnley. In this role, you will support business operations by managing visitors, communication, and documentation while contributing to a safe environment. Ideal candidates will have excellent organizational and communication skills, supported by relevant experience and a current SIA license.

Qualifications

• Current SIA License.
• Minimum 1 year of experience in an admin/support role.
• Proficient in Microsoft Office Suite.

Responsibilities

• Greeting and directing visitors, providing necessary information.
• Handling incoming and outgoing mail/packages.
• Updating and creating tracking spreadsheets with financial information.

Skills

Communication

Organizational skills

Problem solving

Attention to detail

Tools

Microsoft Office Suite

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.

Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

About The Role:

Working Hours: Monday – Thursday 07:30 – 16:00 and Friday 07:30 – 13:00

We're seeking a highly organized, customer-facing, detail-oriented SIA Licensed Receptionist / Administrator. In this role, you will provide direct support to the business and support our security officers, ensuring safe and smooth operations and effective communication.

Your main responsibilities will include:

• Greeting and directing visitors, ensuring they feel welcome and are assisted promptly. Providing necessary information or directing them to the appropriate person or department.
• Answering and transferring phone calls efficiently, taking messages when necessary, and ensuring accurate communication.
• Handling incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Maintaining a tidy and presentable reception area & gatehouse, reflecting the professional image of the company.
• Ensuring accurate and timely communication with the client, relaying messages and information promptly.
• Updating and creating tracking spreadsheets with financial information.
• Requesting and logging purchase orders.
• Liaising with subcontractors and helpdesk to ensure all jobs are logged, recorded, attended, and billed.
• Assisting the site management team and client with relevant administrative duties.
• Providing basic security duties when the officer is out on patrol – issuing contractor passes, booking in contractors, vehicle passes and inductions, and liaising with the client.

You should meet the following criteria:

• Current SIA License
• A minimum of 1 year experience in an admin or support role
• Right to work in the UK
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks
• Excellent organizational and time management skills
• Strong problem-solving ability and attention to detail
• Reliable and punctual, with a strong work ethic

How to Apply:

If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people, please click apply and register your interest! You can also sign up for our job alerts when registering, which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.