Receptionist/Administrator (Registrars)

Bolton Council; Bolton; On-site; GBP 20,000 - 27,000; Full time

Job summary

An exciting opportunity at Bolton Council is available within the Registration Team, aimed at providing a professional, customer-focused service. Candidates should possess excellent communication and interpersonal skills, and be organized and flexible in a fast-paced environment. Comprehensive benefits including generous leave and rewards await the successful candidate.

Benefits

Discounts on memberships

Generous annual leave allowance

Access to a Pension Scheme

Employee wellbeing support services

Qualifications

• Excellent communication skills required for customer interactions.
• Ability to remain calm under pressure in a busy environment.
• Confident use of IT to carry out administrative tasks.

Responsibilities

• Provide a welcoming reception service to visitors and staff.
• Carry out various administrative duties related to the Registration service.
• Work flexibly in a busy front-line office.

Skills

Interpersonal skills

Organisational skills

Attention to detail

IT skills

Communication skills

Job description

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Job Reference:

d7be273aa0de

Job Views:

7

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Contract: Full-time, permanent.

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

Are you customer focused? Passionate about working with people? Confident in using digital resources?

Committed to effective team working?

An exciting opportunity has arisen to join our Registration Team, providing a professional and customer focused front line service. T he successful candidates will provide a welcoming reception service to visitors, staff and customers of the Registration service. The successful candidates will also carry out a range of administrative duties relating to the Registration Service. We are looking for someone with excellent interpersonal skills, who can remain calm under pressure, and has the ability to apply complex regulations in a sensitive and customer focused manner. The successful candidate must be able to work effectively and flexibly in a busy front-line office.

About You

You will need a welcoming and sensitive approach to match the needs of customers accessing the service at both happy and sad times of their lives. You must be organised, have excellent communication skills, have attention to detail, and be confident in your IT skills. There are multiple administrative tasks to be completed within the back office and you will need to be keen to learn and retain this information to ensure that the customers receive a high-quality, efficient service.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and explain how you meet the points on the person specification.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the comitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [emailprotected]