SIA Door Supervisor | Guest-Focused Park Security

Haven Holidays; Ditchingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Haven Holidays is seeking a Security Team Member with a valid SIA Door Supervisor license to help maintain a safe and welcoming environment for guests, owners and team at our holiday park.

As part of our 24-hour security operation, you will monitor access, respond to incidents, keep detailed records, and provide friendly guest assistance while staying calm and professional. Shifts include nights, weekends and bank holidays.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Experience in hospitality or leisure security is an advantage.
• Excellent communication and customer service skills.
• Ability to stay calm and professional in challenging situations.
• Flexible to work shifts including nights, weekends and bank holidays.

Responsibilities

• Monitor and patrol the park to ensure safety for guests, owners, and team.
• Manage park access, allowing only authorised individuals.
• Respond promptly to incidents, alarms, or guest concerns.
• Maintain accurate incident records and report to management.
• Provide friendly guest assistance and information.
• Collaborate with team members and other park functions to maintain a safe environment.

Skills

Communication skills

Calm under pressure

Observational skills

Customer service

Education

SIA Door Supervisor license (DS)

Job description

Haven Holidays is seeking a Security Team Member with a valid SIA Door Supervisor license to help maintain a safe and welcoming environment for guests, owners and team at our holiday park.

As part of our 24-hour security operation, you will monitor access, respond to incidents, keep detailed records, and provide friendly guest assistance while staying calm and professional. Shifts include nights, weekends and bank holidays.