SIA Door Supervisor (Coventry)

Stadium Group; Coventry; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic team as an SIA Door Supervisor, where you'll play a crucial role in ensuring the safety and security of events across the Midlands. This position offers the chance to work at exciting venues like Derby County FC and Silverstone Race Circuit, providing you with a unique opportunity to be part of memorable experiences. With flexible hours and the chance to develop your skills in a fast-paced environment, this role is perfect for those who thrive under pressure and are committed to delivering exceptional customer service. If you're ready to make a difference at major events, we want to hear from you!

Qualifications

• SIA Door Supervisor badge is mandatory for applicants.
• Good verbal and written English skills are essential.

Responsibilities

• Welcoming visitors and ensuring venue security.
• Assisting with evacuation procedures and crowd control.
• Providing excellent customer service during events.

Skills

SIA Door Supervisor badge

Verbal and written English

Calmness in high-pressure situations

Job description

• Location: Coventry, West Midlands, United Kingdom

We are looking for SIA Door Supervisors to work at events across the Midlands. The successful candidate will have the opportunity to work at various events such as sporting events, concerts, and festivals, including Derby County FC, Leicester City FC, Chelsea FC, Silverstone Race Circuit, and many more! Transport to other events around the country may occasionally be available.

Our company serves its clients with one goal in mind – keeping you safe. We consistently achieve this through three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing what we like to call, the world's special moments!

Responsibilities include:

• Welcoming all visitors to the venue
• Searching bags and persons before entering the venue
• Placing tags on bags once checked
• Sweeping and clearing persons from closed areas
• Assisting with evacuation procedures
• Ejecting fans from the venue/event
• Providing security-related communication to the public
• Preventing fans from taking alcohol pitch-side
• Preventing fans from smoking or vaping
• Preventing fans from standing in non-safe areas
• Access control to VIP/Player or Hospitality areas
• Dealing with queries and offering additional information regarding the event
• Checking access passes (where applicable)
• Helping to direct foot traffic
• Offering excellent customer service to ensure the smooth running of the event
• Being the eyes and ears of the event and ensuring the safety team has the information they require
• Supporting other positions where necessary, including stewarding, Traffic, and Car Park teams.

Required skills, qualifications, and experience:

• SIA Door Supervisor badge
• Good level of verbal and written English
• The ability to react calmly in high-pressure situations

Hours of work:

Shift times will vary on each event, with early and late shifts available. All work is offered on a casual basis, giving you flexibility to work around your current commitments.

Rate of pay:

The hourly rate will be £12.50ph.

If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, hospitality host, or in any other related role, please apply today with your CV attached!

Due to the nature of this role, all applicants must be over 18 years of age.

If you do not have an SIA Door Supervisor badge, we will not be able to continue your application within our recruitment process.