Sia Cctv Control Room Operator

Pertemps Bond; Greater London; On-site; GBP 26,000 - 30,000; Part time

Job summary

Pertemps Bond is seeking two experienced CCTV Control Room Operators in West London for a temporary assignment running from 2026-10-01 to 2027-03-31. The role requires monitoring live CCTV, rapid incident response and reporting, with SIA licence and DBS check.

12-hour shifts Thu–Sun with weekend supplements and overtime rates after three months. Positions are 2, with hours 7:00–19:00 or 19:00–07:00 depending on shift.

Qualifications

• Previous CCTV control room experience – essential.
• SIA licence – essential.
• DBS check required.

Responsibilities

• Monitor live CCTV and identify incidents.
• Respond to anti-social behaviour and emergencies.
• Liaise with police and emergency services when required.
• Prepare incident reports and statements for court when needed.
• Maintain CCTV records and provide evidence where required.
• Carry out daily checks of cameras and equipment.

Skills

CCTV Control Room

VSS Operator

SIA Licence

Education

DBS check

Tools

CCTV software

Job description

A public sector organisation in West London is looking for x2 experienced CCTV Control Room Operators /VSS Operators (SIA Licence, Essential) to join their team on a temporary assignment running from 1 October 2026 to 31 March 2027. We are looking for switched‑on, reliable and highly alert individuals with previous CCTV control room experience who can confidently monitor live CCTV, identify incidents and respond quickly to anti‑social behaviour, criminal activity and emergency situations.
Location: West London
Rate: £19.98 per hour + weekend supplements
Contract: Temporary
Duration: 1 October 2026 – temporary on going until middle of 2027
Positions: 2
Hours: 12‑hour shifts, Thursday–Sunday
SIA Licence: Essential
DBS: Required

Shift Patterns

Operator 1: Thursday – Sunday, 7:00pm – 7:00am
or
Operator 2: Thursday – Sunday, 7:00am – 7:00pm
Candidates must be comfortable working 12‑hour day or night shifts.

Pay & Benefits

• £19.98 per hour minimum
• Additional weekend supplements available
• After 3 months, time‑and‑a‑half and double‑time rates will apply where applicable
• Long‑term assignment through to 31 March 2027
• Full training and support provided

Key Responsibilities

• Proactively monitor the CCTV network to identify and disrupt ASB, theft and criminal activity.
• Monitor live incidents and respond quickly and appropriately to emerging situations.
• Liaise with the Police and emergency services, providing CCTV information and support where required.
• Ensure incidents are accurately recorded to appropriate evidential standards.
• Prepare incident reports and written statements and attend court as a witness when required.
• Monitor CCTV systems, dashboards and alerts and report technical faults promptly.
• Carry out daily functionality checks of cameras and associated equipment.
• Manage CCTV footage requests and maintain accurate records and case information.
• Operate radio communication systems and coordinate effectively with colleagues.
• Respond calmly and professionally to emergency and crisis situations.
• Support major or high‑profile events where required.
• Maintain confidentiality and ensure all CCTV procedures, policies and regulations are followed.
• Carry out general administrative duties required for the effective operation of the control room.

About You

We are looking for candidates who are alert, switched‑on and confident working in a busy CCTV control room environment.
You will ideally have:

• Previous CCTV Control Room / VSS Operator experience – essential.
• A valid SIA licence – essential.
• Experience monitoring live CCTV systems and responding to incidents.
• Strong observation and attention‑to‑detail skills.
• Ability to remain calm and make effective decisions under pressure.
• Excellent communication skills and the ability to liaise with Police and other agencies.
• Good written skills with the ability to produce accurate incident reports.
• Strong IT skills and experience using CCTV software and Microsoft Office.
• Ability to multitask and manage competing priorities.
• Good knowledge of CCTV procedures, regulations and data protection requirements.
• Excellent punctuality, reliability and professional conduct.
• Ability to work independently and as part of a control room team.
• Flexibility to cover overtime or shifts where required.
• Ability to work 12‑hour day or night shifts.

Valid SIA Licence – ESSENTIAL

Previous CCTV Control Room Experience – ESSENTIAL

DBS check required

Your SIA licence must remain valid for the full duration of the assignment.

Education & Training

• Level 2 or equivalent in English.
• Level 2 or equivalent in Maths.
• First Aid and Fire Safety training will be provided where required.