Showroom Receptionist & Guest Experience Host - Flexible Hours

Sytner Group; Newport; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlements

Maternity/Paternity pay

Career development

Long service recognition

Car schemes discount

High street discounts

Gym memberships

Cycle to work

Volunteer day

Job summary

Sytner BMW Newport, part of the Sytner Group, is seeking a friendly Receptionist/Host to join the Welcome team. You will be the first impression for customers, greeting visitors, directing them to the right department, and offering refreshments while managing calls and diallers to ensure smooth showroom operations.

Candidates should be proactive, communicator, and detail‑oriented to enhance the customer experience and support a high level of personal service.

Qualifications

• Friendly and proactive customer-facing approach.
• Ability to transfer calls efficiently and courteously.
• Strong organisational skills and attention to detail.

Responsibilities

• Welcome customers and guests at the showroom entrance.
• Direct visitors to the correct department and offer refreshments.
• Answer and route incoming calls to the appropriate teams promptly.
• Support the showroom team with proactive administrative tasks.

Skills

Customer service

Phone etiquette

Communication

Organisation

Job description

Sytner BMW Newport, part of the Sytner Group, is seeking a friendly Receptionist/Host to join the Welcome team. You will be the first impression for customers, greeting visitors, directing them to the right department, and offering refreshments while managing calls and diallers to ensure smooth showroom operations.

Candidates should be proactive, communicator, and detail‑oriented to enhance the customer experience and support a high level of personal service.