Showroom Project Coordinator - Design & Client Delivery

careers-bandq; East Midlands; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonuses up to £250

Top performer award £3,000

Pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Job summary

B&Q Derby is looking for a Showroom Project Coordinator to support showroom teams and installers, ensuring a seamless service for customers from start to finish. You will keep customers updated via phone, email or face to face and help bring projects to life with design software.

You will also recommend finance options and products, and coordinate a rota including weekends, evenings and bank holidays to meet targets and deliver results.

Qualifications

• You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.

Responsibilities

• Support showroom teams & installers to deliver a seamless and professional service for customers, keeping them updated via phone, email or face to face until completion.
• Use design software to visualise customer projects by asking questions and exploring possibilities.
• Confidently recommend the right finance, products and installation options.

Skills

Communication

Relationship building

Target driven

Problem solving

Project management

Design software

Tools

Design software

Job description

B&Q Derby is looking for a Showroom Project Coordinator to support showroom teams and installers, ensuring a seamless service for customers from start to finish. You will keep customers updated via phone, email or face to face and help bring projects to life with design software.

You will also recommend finance options and products, and coordinate a rota including weekends, evenings and bank holidays to meet targets and deliver results.