Showroom Manager

Your Recruitment Coach Limited; Maidstone; On-site; GBP 35,000 - 40,000; Full time

Job summary

Your Recruitment Coach Limited is seeking a proactive Showroom Manager in Tunbridge Wells to lead a small sales team, deliver exceptional customer service, and showcase a flair for interiors. You will manage day-to-day showroom operations, provide design guidance, handle quotations and payments, and ensure a premium customer experience.

Ideal candidates will have high attention to detail, strong communication skills, and a background in design/interiors.

Qualifications

• Excellent customer service skills and strong time management.
• Confident face-to-face communicator in showroom.
• Able to write clear, concise emails.
• Commercial mindset with demonstrated ability to drive sales.
• Background in design/interiors/creative industry.
• High attention to detail.
• Enthusiastic, hands-on and able to work in a busy showroom.
• Team player with willingness to help and meet people.
• Experience using initiative and anticipating future needs.
• Proficient in Excel, PowerPoint and Word.

Responsibilities

• Manage day-to-day showroom operations and small sales team.
• Welcome customers and build relationships.
• Advise on suitability, sizing and pricing with an interior design flair.
• Create quotations, process payments, arrange deliveries, and provide after-sales service.
• Maintain showroom diary and online appointments.
• Update CRM with client information and daily activity.
• Ensure gold standard customer service across showroom operations.

Skills

Customer service

Sales driven

Interpersonal skills

Communication

Organisation

Design/interiors

Team leadership

Problem solving

Attention to detail

Microsoft Office

Tools

Microsoft Excel

PowerPoint

Word

Job description

Job Title: Showroom Manager

Location: Tunbridge Wells

Salary: £35,000- £40,000

Are you a passionate Showroom Manager And looking for an exciting new role?

Your Recruitment Coach are currently looking for a Showroom Manager to work with one of their well-established and very successful clients based in Tunbridge Wells to work as part of their team.

Showroom Manager

Our clientis passionate about sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK. With a reputation for exceptional craftsmanship, stylish collections, and outstanding customer service, we work with homeowners, designers, and trade professionals to bring beautiful spaces to life. As a growing and dynamic company, we pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence in everything we do.

Overview of the Role:

As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include the management of a small sales team, providing advice on suitability and design to clients, raising quotations and invoices, taking payments, problem solving and sales aftercare. As well as maintaining gold standard customer service through out all operations within the showroom across the team.

Key Responsibilities:

• Management of small sales team
• Welcoming customers to the showroom and building relationship with clients
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
• Ability to problem solve
• Management of the showroom diary and appointments online
• Updating the CRM system with relevant client information and daily activity

Skills & Experience

Essentials and Desirables

• Excellent customer service skills and outstanding time management and organisation skills are essential
• The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
• The ability to write clear, concise emails
• Commercially minded and a proven ability to demonstrate driving sales
• Keen passion for Career Personal Development
• A background in design/interiors/creative industry
• Exceptional attention to detail
• Enthusiastic and hands on - this is a busy, fast-paced company
• A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
• Experience of using your own initiative and anticipating future needs
• Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
• Strong interpersonal skills
• High end retail experience
• Experience in Construction industry

Travel Requirements:

Occasional travel between showroom and other company sites is required. Applicants should be able to commute reliably and hold a full UK driving licence.

Your Recruitment Coach is an independent recruitment consultancy based in Peterborough, supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.