Showroom Manager

TWC Home Improvements; Frilford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Full product training

Structured working schedule (Wed-Sun)

Supportive company environment

Job summary

TWC Home Improvements is seeking a Showroom Manager at Millets Farm, Oxfordshire. You will be the first contact for visitors, ensuring a welcoming environment while identifying sales opportunities and booking appointments for the sales team.

The role requires balancing browsing time with proactive engagement to understand customer needs and generate qualified leads. Training will be provided in product knowledge and showroom operations.

Qualifications

• Experience in showroom or retail is a plus.
• Friendly, approachable communication with customers.
• Willingness to learn and develop product knowledge.

Responsibilities

• Manage day-to-day showroom operations.
• Welcoming and engaging with customers in the showroom.
• Provide information and guidance on windows, doors, and living spaces.
• Book qualified appointments for the sales team.
• Maintain a clean, professional showroom environment.
• Work toward lead-generation targets.
• Build strong product knowledge to assist customers.

Skills

Customer service

Sales mindset

Communication

Lead generation

Product knowledge

Job description

Showroom Manager

Company: TWC Home Improvements

Location: Millets Farm, Oxfordshire

Working Hours: Wednesday - Sunday, 9:00 AM - 5:00 PM

About Us

TWC Home Improvements is a growing home improvement company specialising in high-quality windows, doors, and living spaces. We pride ourselves on providing excellent customer service and helping homeowners transform their properties with stylish, energy-efficient solutions.

The Role

We are looking for a friendly, approachable, and well-presented Showroom Manager to run our showroom at Millets Farm in Oxfordshire. You will be the first point of contact for visitors, creating a welcoming environment where customers feel comfortable browsing while also ensuring opportunities are captured by booking appointments for our sales team.

This role requires the right balance between allowing customers space to explore our products and engaging with them at the right moment to understand their needs and generate qualified leads.

Key Responsibilities

• Managing the day-to-day running of the showroom
• Welcoming and engaging with customers visiting the showroom
• Providing information and guidance on our windows, doors, and living space products
• Booking qualified appointments for our sales representatives
• Maintaining a clean, professional, and inviting showroom environment
• Working towards and achieving lead-generation targets
• Building strong product knowledge to confidently assist customers

About You

• Friendly, approachable, and confident speaking with customers
• Smart and professional in presentation
• Able to balance customer browsing time with proactive engagement
• Motivated by targets and results
• Previous face-to-face customer service or sales experience is desirable but not essential
• Willingness to learn - full training will be provided, though an interest in developing strong product knowledge is important

What We Offer

• Full product and role training
• A supportive and growing company environment
• The opportunity to play a key role in generating new businessA structured working schedule (Wednesday-Sunday)

If you enjoy working with people, take pride in presentation, and want to be part of a growing home improvement business, we would love to hear from you.