Showroom Host: Warm Welcome & Guest Experience

Sytner Group; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Maternity pay

Career development

Long service awards

Discounted car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Sytner Solihull, part of the Sytner Group, is seeking a friendly Receptionist/Host to join the Welcome team at our Solihull showroom.

As the first impression for clients and guests, you will warmly greet visitors, direct them to the correct department, and manage incoming calls while offering refreshments.

This fixed-term maternity cover role features flexible patterns including weekends to ensure top-tier service is delivered.

Qualifications

• First impression on the phone for clients and guests – a warm, cheerful voice and clear transfer of calls.
• Proactive communicator with management and dealership teams, innovative in creating experiences.
• Excellent organisational and preparation skills with attention to detail.

Responsibilities

• Greet customers and guests and direct them to the correct department.
• Manage incoming calls and connect to the right department promptly.
• Offer refreshments and maintain a welcoming showroom experience.
• Collate customer knowledge and anticipate needs to enhance service.
• Support the Welcome team with showroom operations and visitor management.

Skills

Customer service

Communication

Organisation

Initiative

Job description

Sytner Solihull, part of the Sytner Group, is seeking a friendly Receptionist/Host to join the Welcome team at our Solihull showroom.

As the first impression for clients and guests, you will warmly greet visitors, direct them to the correct department, and manage incoming calls while offering refreshments.

This fixed-term maternity cover role features flexible patterns including weekends to ensure top-tier service is delivered.