Showroom Host & Guest Experience Specialist

Securitas UK; Newbridge; On-site; GBP 5,000 - 8,300; Part time

Job summary

Volkswagen, Newbridge, is seeking a friendly Centre Host to greet visitors, assist showroom customers, and help maintain a welcoming showroom environment.

The role covers switchboard duties, timely message relay, managing emails and complaints, recording footfall and inquiries, and supporting promotional events. Part-time schedule is 12.5 hours per week: 9am-5pm Saturday and 12pm-5pm Sunday.

Qualifications

• Right to work in the UK.

Responsibilities

• Visitor and Customer Assistance: Greet visitors warmly, monitor showroom customers, and promptly attend to their needs.
• Efficient Communication: Manage the switchboard professionally, promptly relay messages, and ensure timely responses to emails and complaints.
• Showroom and Facility Maintenance: Keep the showroom and promotional materials well-organised, clean, and fully stocked.
• Tracking and Reporting: Record showroom footfall, sales inquiry sources, and maintain an appointment diary; provide weekly updates to the Sales Department.
• Support for Events: Assist with promotional activities to enhance customer engagement.

Job description

Volkswagen, Newbridge, is seeking a friendly Centre Host to greet visitors, assist showroom customers, and help maintain a welcoming showroom environment.

The role covers switchboard duties, timely message relay, managing emails and complaints, recording footfall and inquiries, and supporting promotional events. Part-time schedule is 12.5 hours per week: 9am-5pm Saturday and 12pm-5pm Sunday.