Showroom Host

Sytner Group; Portsmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Sytner Group seeks a Showroom Host at their Portsmouth location. As the initial point of contact for customers, you will manage visits, provide excellent customer service, and ensure a welcoming atmosphere. Ideal candidates are proactive communicators with retail service experience and strong organizational skills. This full-time position includes a variety of shifts, including weekends, with industry-leading benefits.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity, and Adoption Pay

Career Development

Discounted Car Schemes

Qualifications

• Previous customer service experience in a retail environment.
• Proactive communication with management and dealership teams.
• Innovative approach to customer experiences.

Responsibilities

• Welcome customers and manage their visits efficiently.
• Direct inquiries to the correct department promptly.
• Manage incoming calls and provide refreshments.

Skills

Customer Service

Communication

Organizational Skills

Job description

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About The Role

Sytner Warwick is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!

About The Role

Sytner Warwick is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Sytner Warwick.

You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our showroom host work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.

To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a threshold level of prior exposure and participation.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
  
  

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

• Apply Now
  
  

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Location

Sytner Warwick

Fusiliers Way, Warwick, United Kingdom, CV34 8DD

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Retail Motor Vehicles

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