Showroom Host

Lookers; Hamilton; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Lookers Hamilton Audi as a Showroom Host, a customer-facing role where you'll ensure a welcoming environment and deliver exceptional service. This position requires excellent communication and organizational skills, as well as a commitment to maintaining high standards and a positive atmosphere.

Benefits

Enhanced holidays that increase with service

Eligibility to join car schemes

Critical illness cover

Smart Health - free access to support

Enhanced paid maternity, paternity and adoption leave

Qualifications

• Experience in a similar customer-facing role.
• Ability to manage various responsibilities.
• Strong organization skills and an eye for detail.

Responsibilities

• First point of contact for customers.
• Maintain showroom tidiness and presentation.
• Assist with administrative duties accurately.

Skills

Communication skills

Organization

Attention to detail

Job description

OTE

Overview

Hamilton Audi

Monday - Wednesday 8.00 - 17.00

£12.21 per hour

At Lookers Hamilton Audi we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Lookers a world-class experience.

Our reception team or as we sometimes like to call them, Showroom Hosts are passionate about delivering first class customer experiences and let their warm, friendly personality shines through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities

• Being the first point of contact for our customers.
• Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
• Contributing to a happy, positive working and team environment
• Assisting with general administrative duties in the dealership with accuracy and attention to detail.
• Customer facing role with requirements to work over the phone and via email too.
• Always maintain highest levels of professionalism.

Qualifications

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.

Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.

About us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave

For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.