Showroom Host

Marshall Motor Group; Cambridge; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

25 days' annual leave + bank holidays

Life assurance & pension scheme

Discounts on car purchase, servicing &

Exclusive shopping and lifestyle perks

Referral bonuses: Up to £2,000

Job summary

Marshall Jaguar Land Rover Cambridge is seeking a friendly Receptionist/Showroom Host to greet visitors and set a positive tone. You will be the face of the brand, welcoming guests and guiding them through their visit.

This full-time role (Mon-Fri, 8am–6pm) includes answering calls, basic admin, keeping reception tidy, and helping the team deliver exceptional customer experiences across the showroom.

Qualifications

• Customer-focused with a confident approach to service.
• Clear communication in person and on the phone.
• Basic IT skills and an eye for organisation.
• Takes pride in delivering a positive experience for every customer.

Responsibilities

• Welcome all customers and visitors with professionalism and warmth.
• Manage inbound calls and direct queries appropriately.
• Keep reception areas organised and presentable.
• Support with light admin and occasional customer service tasks.

Skills

Friendly

Communication

Basic IT skills

Organised

Job description

About The Role

Receptionist - Brand + Location

Showroom Host

Marshall Jaguar Land Rover Cambridge

25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.

Full-time | Monday - Friday, 8am to 6pm

Be the face of Jaguar Land Rover Cambridge. Welcome everyguest like they're part of something special - because they are.

We believe every journey starts with a great first impression, and that's where you come in. As our receptionist, you'll be the warm, friendly voice and face that sets the tone for every customer experience. From greeting guests to supporting the team behind the scenes, your role helps keep everything running smoothly.

In this role:

• You'll welcome all customers and visitors with professionalism and warmth
• You'll manage inbound calls and direct queries appropriately
• You'll keep reception areas organised and presentable
• You'll support with light admin and occasional customer service tasks

We're looking for:

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

About us

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

What will we offer you for your commitment to us?

• Full tailored training: A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance and a contributory pension scheme.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.