Showroom Host/Receptionist

Marshall Motor Group; Cambridge; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Life insurance

Pension scheme

Car purchase discount

Exclusive shopping & lifestyle perks

Job summary

Marshall Jaguar Land Rover Cambridge is seeking a friendly Receptionist to be the face of the showroom, greeting guests and supporting the team to ensure smooth operations.

You will handle inquiries, manage reception tasks, and contribute to a positive customer experience in a busy automotive environment.

Qualifications

• Friendly, with a confident approach to customer service.
• Clear communication skills, in person and on the phone.
• Basic IT skills and an eye for organisation.

Responsibilities

• Greet customers and visitors with professionalism and warmth.
• Manage inbound calls and direct queries appropriately.
• Keep reception areas organised and presentable.
• Support with light admin and occasional customer service tasks.

Skills

Customer service

Communication skills

Basic IT skills

Organisation

Job description

About The Role

Receptionist - Brand + Location

Showroom Host
Marshall Jaguar Land Rover Cambridge
25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.
Full-time | Monday - Friday, 8am to 6pm

Be the face of Jaguar Land Rover Cambridge. Welcome everyguest like they're part of something special - because they are.

We believe every journey starts with a great firstimpression, and that’s where you come in. As our receptionist, you'll be thewarm, friendly voice and face that sets the tone for every customer experience.From greeting guests to supporting the team behind the scenes, your role helpskeep everything running smoothly.

In this role:

• You'll welcome all customers and visitors with professionalism and warmth
• You'll manage inbound calls and direct queries appropriately
• You'll keep reception areas organised and presentable
• You'll support with light admin and occasional customer service tasks

We're looking for:

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of theConstellation Automotive Group, home to some of the most well-known brands in the automotive industry, includingwebuyanycar, cinchandBCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred aroundintegrity,respectandinnovation.

What will we offer you for your commitment to us?

• Full tailored training:A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development:Ongoing manufacturer training and development pathways across the Group.
• Financial security:Life insurance and a contributory pension scheme.
• Exclusive perks:Discounts and rewards via a dedicated employee platform.
• Referral bonuses:Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.