Weekend Showroom Host

Waylands Automotive Limited; Gloucester; On-site; GBP 10,000 - 40,000; Part time

Job summary

An independent family-owned car dealer is seeking a Saturday Receptionist/Welcome Host to create a welcoming atmosphere at their flagship Volvo dealership. This role is vital as you will be the first point of contact for customers, ensuring they receive a warm welcome and excellent service. The ideal candidate will possess outstanding communication skills, a professional demeanor, and a passion for customer service. With a strong emphasis on team spirit and personal growth, this position offers opportunities for training and career advancement. Join a company that values its people and is committed to providing a supportive and rewarding work environment.

Benefits

31 days holiday (pro-rata)

Employee support programme

Discounted vehicle parts and servicing

Training and career progression opportunities

Contributory pensions scheme

Discretionary bonuses

Life insurance (2 x annual salary)

Qualifications

• Excellent communication skills and a professional manner are essential.
• Must be well presented and a team player.

Responsibilities

• Meeting and greeting customers, ensuring a first-class visitor experience.
• Answering phone calls and managing post and courier services.

Skills

Customer Service

Communication Skills

Team Player

Microsoft Office

Job description

We are looking for a customer focused Saturday Receptionist/Welcome Host at our flagship Volvo dealership in Gloucester.

This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class visitor experience and getting to know our customers. Our preferred candidate will bring personality, warmth and efficiency to the role.

Duties will include:

1. Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
2. Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log.
3. Post and courier management.
4. Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.

About you:

1. You should be well presented.
2. You should be a team player.
3. You must have excellent communication skills and a professional manner.
4. You should be comfortable using Microsoft Office and related software packages.
5. Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.

Salary, Hours and Benefits:

1. Salary: £11.44 per hour.
2. Hours: Saturdays (9am to 5pm).
3. A pro-rata percentage of 31 days holiday per year (including Bank Holidays).
4. Benefits platform with employee support programme.
5. Discounted rates of vehicle parts and servicing.
6. Opportunities for training and career progression.
7. Contributory pensions scheme for eligible staff.
8. Discretionary bonuses.
9. Life insurance of 2 x annual salary.

Why Waylands?

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the fifth year running. In a recent staff survey, 98% of our staff would recommend Waylands as a place to work.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.

Ref: SEVR

Closing Date 09/04/2025

Location Waylands Volvo Gloucester

Benefits Sales

Working Hours: Saturdays (9am to 5pm)

Salary: £11.44 Per Hour