Showroom Assistant – Part Time

Orange Recruitment; Greater London; On-site; GBP 7,500 - 10,000; Part time

Job summary

Orange Recruitment in Chelsea, London is seeking a Showroom Assistant to deliver exceptional customer service in-store, by phone and via email. The role is part-time, with weekend shifts and a pay rate of £15.08 per hour. The successful candidate will handle stock duties and merchandising while assisting customers with their purchasing decisions.

You will build relationships with customers, understand their needs, and provide product recommendations to ensure a first-class shopping experience.

Qualifications

• Excellent customer service.
• Clear written and verbal communication in English.
• Active listening.

Responsibilities

• Provide exceptional service to customers in showroom, over the phone and via email.
• Extend in-showroom hospitality.
• Build relationships with customers to identify needs and provide comprehensive service.
• Use product knowledge to recommend products and help customers find the best option.
• Promote seasonal and special items and merchandise to increase visibility and sales.
• Unload deliveries and ensure stock is distributed throughout the store.
• Keep the store organized and safe, with properly labeled products and priced items.
• Assist with customer service via emails and phones as required.

Skills

Excellent customer service

Clear communication (English)

Active listening

Job description

Showroom Assistant

Location: Chelsea, London

Salary: £15.08 per hour

Hours: 11.25 hours per week, Saturday: 10:00am–5:00pm & Sunday: 11:00am–4:00pm

Main Purpose:

To ensure that our customers, trade and non-trade, are treated to an exceptional experience ensuring they are always looked after and supported in their purchasing decisions.

Showroom Assistant Responsibilities:

Customer Service

• Provide exceptional service to customers in the showroom, on the telephone and via email, delivering on our reputation for quality
• Extend in-showroom hospitality
• Build relationships with customers to fully identify their needs and allow us to provi de a comprehensive service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales

Housekeeping

• Unload deliveries and ensure stock is distributed throughout the store.
• Keep our store organised and safe, in line with company standards (e.g. dusted fixtures and products, well stocked shelves, straight lampshades and working bulbs).
• Make sure all products are labelled and prices are all correct.

General

Assisting with customer service (emails and phones) where required.

The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.

Skills

• Excellent customer service
• Good communication skills in written and verbal (English)
• Active listening