Shopping Centre Operations Manager

JR United Kingdom; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading shopping centre in Stevenage is seeking an Operations Manager to oversee daily operations and lead service delivery at one of its flagship retail destinations. The ideal candidate will have a strong facilities management background, experience with compliance and health & safety, and the ability to handle budgets effectively. This key role offers a dynamic work environment with opportunities for growth within a high-performing management team.

Qualifications

• Experienced in facilities or operations management in retail or commercial settings.
• Strong background in managing suppliers and health & safety compliance.
• Ability to manage budgets and contractor agreements.

Responsibilities

• Oversee daily operations at a major shopping centre.
• Ensure high standards of service delivery and compliance.
• Build and maintain relationships with tenants and suppliers.

Skills

Budget handling

Contractor management

Compliance management

Organizational skills

Leadership

Education

IOSH or NEBOSH certification

Job description

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Shopping Centre Operations Manager, Stevenage

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Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

• Take the reins on all operational activity for a major shopping centre
• Lead service delivery, maintenance, H&S, and supplier performance
• Build strong tenant relationships and support seamless centre operations
• Play a vital role in maintaining asset value and compliance excellence
• Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

• A facilities or operations management professional from retail, commercial, or multi-let property
• Strong experience managing contractors, H&S, compliance, and PPM programmes
• Confident handling budgets, invoicing, and supplier contracts
• A hands-on leader with excellent organisational and reporting skills
• Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.