Shopping Centre Operations Manager

JR United Kingdom; Peterborough; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading UK shopping centre seeks an Operations Manager to oversee day-to-day operations of a major retail destination. In this key role, you’ll manage service delivery and contractor performance while ensuring high safety standards. Ideal candidates will have a strong operations management background and relevant certifications, along with a proactive mindset.

Qualifications

• Facilities or operations management experience in retail or commercial settings.
• Strong background managing contractors and compliance.
• Excellent organizational and reporting skills.

Responsibilities

• Oversee all operational activities for the shopping centre.
• Lead service delivery and maintenance.
• Build strong relationships with tenants.

Skills

Management

Compliance

Safety Standards

Budgeting

Communication

Education

IOSH or NEBOSH Certification

Job description

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Shopping Centre Operations Manager, peterborough

Client:

Location:

peterborough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

• Take the reins on all operational activity for a major shopping centre
• Lead service delivery, maintenance, H&S, and supplier performance
• Build strong tenant relationships and support seamless centre operations
• Play a vital role in maintaining asset value and compliance excellence
• Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

• A facilities or operations management professional from retail, commercial, or multi-let property
• Strong experience managing contractors, H&S, compliance, and PPM programmes
• Confident handling budgets, invoicing, and supplier contracts
• A hands-on leader with excellent organisational and reporting skills
• Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.