Shopping Centre Operations Manager

JR United Kingdom; Newport; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading UK shopping centre is seeking an Operations Manager to oversee day-to-day operations at a flagship retail destination in Newport. The ideal candidate will have a strong background in facilities management, health and safety compliance, and experience managing contracts and budgets. This role offers an exciting opportunity for growth within a high-performing management team and focuses on maintaining service standards and tenant relationships.

Qualifications

• Experienced operator in retail or commercial property management.
• Strong experience with managing contractors and compliance.
• Hands-on leader with excellent reporting skills.

Responsibilities

• Oversee day-to-day operations at a shopping centre.
• Lead service delivery, maintenance, and vendor performance.
• Build relationships with tenants and maintain compliance.

Skills

Operational management

Health and Safety

Strong communication

Budget management

Organisational skills

Education

IOSH or NEBOSH certification

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

newport, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

col-wide

Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

Take the reins on all operational activity for a major shopping centre

Lead service delivery, maintenance, H&S, and supplier performance

Build strong tenant relationships and support seamless centre operations

Play a vital role in maintaining asset value and compliance excellence

Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

A facilities or operations management professional from retail, commercial, or multi-let property

Strong experience managing contractors, H&S, compliance, and PPM programmes

Confident handling budgets, invoicing, and supplier contracts

A hands-on leader with excellent organisational and reporting skills

Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.