Creative Operations Manager

JR United Kingdom; Newport; Remote; GBP 45,000 - 50,000; Full time

Job summary

A leading digital advertising agency is seeking an experienced Creative Operations Manager to enhance workflows and delivery of social ad content. This remote role requires exceptional organisational skills, project management experience, and effective leadership to ensure client satisfaction and team efficiency.

Qualifications

• 3+ years in project management/creative operations (agency preferred).
• Exceptional organisation and multitasking abilities.
• Experience in remote collaboration.

Responsibilities

• Oversee all creative project workflows from request to delivery.
• Manage internal and external stakeholder communication.
• Design and implement process improvements.

Skills

Project Management

Organisational Skills

Communication

Leadership

Stakeholder Management

Process Design

Tools

Notion

Asana

Job description

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An award-winning, culture-focused digital advertising agency for high-consideration products is an experienced Creative Operations Manager to streamline workflows, implement processes, and ensure the efficient delivery of high-quality social ad content. You'll be the key link between creative, media, and clients.

Job title: Creative Operations Manager

Location: Remote

Salary: Up to £50K

Key Responsibilities:

• Oversee all creative project workflows from request to delivery.
• Own and maintain Notion project database.
• Develop and track project plans, timelines, and budgets.
• Manage internal and external stakeholder communication.
• Design and implement process improvements.
• Enforce operational guidelines and address bottlenecks.
• Manage creative team workload and freelance resources.
• Ensure client satisfaction through clear communication and process management.
• Lead post-project debriefs for continuous improvement.

Must-Have Skills:

• 3+ years project management/creative operations experience (agency preferred).
• Exceptional organisation and multitasking abilities.
• Clear and confident communication skills.
• Client-focused mindset.
• Passion for process design and implementation.
• Effective leadership and teamwork skills.
• Tech-savvy, ideally with Notion/Asana proficiency.
• Experience in remote collaboration.

Nice-to-Have Skills:

• Paid social media knowledge.
• Experience with global teams.

Does this role sound like it could be for you? If so, email your CV to [emailprotected] or follow the links to apply.

**Please note that due to the volume of candidates, we can only respond to those who are deemed suitable for the position. Thank you for your interest**