Shopping Centre Cleaning Supervisor – Lead & Inspire Exeter

ABM; Exeter; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

GP access

Mental health support

Get fit programme

Financial & legal support

Cycle to work

Perks at Work app

Job summary

ABM is seeking a Shopping Centre Cleaning Supervisor at Guildhall Exeter to oversee daily cleaning operations, ensure high standards of cleanliness, hygiene and presentation in a busy, customer-facing environment. You will lead and develop the cleaning team and coordinate schedules with the soft services manager.

The role requires strong leadership, excellent communication, and the ability to manage people and performance with attention to detail.

Qualifications

• Previous experience as a Cleaning Supervisor, ideally in a shopping centre or high-footfall public environment.
• Strong knowledge of cleaning procedures, techniques and industry best practice.
• Excellent communication skills and proven leadership ability.

Responsibilities

• Oversee daily cleaning operations and supervise the cleaning team.
• Lead, motivate and support operatives to meet company standards.
• Coordinate cleaning schedules and allocate resources with the soft services manager.
• Ensure areas are cleaned to specifications within timeframes and conduct quality checks.
• Deliver training and development to staff; handle client/tenant complaints professionally.
• Monitor stock levels and assist with ordering supplies and managing equipment.
• Ensure health & safety, COSHH compliance and safe systems of work.
• Adapt standards during peak footfall and support client requests.

Skills

Leadership

Team management

Communication

Attention to detail

Time management

Job description

ABM is seeking a Shopping Centre Cleaning Supervisor at Guildhall Exeter to oversee daily cleaning operations, ensure high standards of cleanliness, hygiene and presentation in a busy, customer-facing environment. You will lead and develop the cleaning team and coordinate schedules with the soft services manager.

The role requires strong leadership, excellent communication, and the ability to manage people and performance with attention to detail.