Shop Supervisor - Portsmouth

Wenzels; Portsmouth; On-site; Full time

Job summary

Wenzel’s is seeking a passionate Shop Supervisor to join their team in Portsmouth. The role involves managing daily operations, supervising staff, and ensuring excellent customer service. With a competitive hourly rate and various benefits, this position offers opportunities for career progression in a growing company.

Benefits

Free meal every shift and 50% off all other food

Enrolment in company pension scheme

28 days holiday entitlement including bank holidays

A paid day off for your birthday

Staff incentives, competitions, and bonus schemes

Comprehensive training and career progression opportunities

Employee benefit scheme with discounts

Wellbeing Centre and 24/7 employee assistance helpline

Qualifications

• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential.

Responsibilities

• Greet customers and create an inviting atmosphere.
• Manage stock and produce, maintain shop displays.
• Drive sales and minimize wastage.

Skills

Customer Service

Team Management

Food Safety

Education

Supervisory Experience in Retail

Job description

Wenzel’s the Bakers Shop Supervisor Role

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

About Us

Wenzel’s was established in 1975 and has since become a favorite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices with outstanding customer service. With over 100 shops and expanding, we are looking for passionate individuals to join our team as Shop Supervisors.

What We Offer

• Free meal every shift and 50% off all other food
• Enrolment in our company pension scheme
• 28 days holiday entitlement including bank holidays
• A paid day off for your birthday
• Staff incentives, competitions, and bonus schemes
• Comprehensive training and career progression opportunities
• Employee benefit scheme with discounts at numerous retailers, gyms, restaurants, cinemas, travel, and more
• Wellbeing Centre and 24/7 employee assistance helpline

Pay & Hours

We offer a rate of £12.71 per hour for our Shop Supervisors. The working week is 39 hours over 5 days, Monday to Sunday. We are open to discussing flexible working hours to accommodate your needs.

Job Role

As a Supervisor, you will work alongside our team preparing fresh ingredients and producing sandwiches, baguettes, and other food items according to our standards, while providing excellent customer service. You will be trained to Wenzel’s standards and have opportunities for progression.

You will assist the Shop Manager in the daily operations of the store, supervise the team, grow the business through increasing sales, controlling costs, and building customer loyalty.

Key Responsibilities

• Greet customers and create an inviting atmosphere
• Receive and check daily deliveries
• Manage stock and produce
• Maintain shop displays
• Understand product details thoroughly
• Prepare food according to specifications
• Ensure food and produce quality control
• Maintain hygiene, cleanliness, and food safety standards
• Work efficiently within a team
• Handle cash and operate tills
• Open or close the shop as required
• Run shifts at various times during the week
• Drive sales and minimize wastage
• Previous supervisory experience in retail or customer service is required
• Experience in food production is advantageous but not essential, as full training will be provided

Next Steps

If you believe you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the steps provided.

Wenzel’s is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, pregnancy, or maternity.

REF: WENMGT