Shop Supervisor including Sundays - Pickering

Age Uk; Peacehaven; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive salary

25 days annual leave (pro rata)

Pension scheme

Life assurance

Bupa health cashback plan

EAP

Cycle to Work scheme

Home & Tech purchase option up to £100

Blue Light Card

You Did It Awards

Job summary

Age UK is recruiting a Shop Supervisor for our Pickering shop to deliver an excellent retail service and a great shopping experience for customers. You will help maximise shop sales, run day-to-day operations, and deputise for the Shop Manager when needed.

The role includes Sundays and requires strong cash handling, teamwork and a positive, professional presentation. The successful candidate will manage stock, displays and store tidiness, while upholding Age UK's values and ensuring a welcoming

Qualifications

• Experience in a customer-facing role (A, I).
• Experience of cash handling (A, I).
• Ability to work as part of an effective team (A, I).
• Ability to lone work when needed (A, I).
• Ability to move items weighing up to 10kg with adjustments (I).
• Commitment to equality, diversity and inclusion, and treating colleagues and customers with dignity, fairness and respect (A, I).

Responsibilities

• Support with sales and stock rotation.
• Organise displays and keep the store tidy and accessible.
• Deputise for Shop Manager/Assistant Manager in their absence.
• Manage the shop on Sundays as required and ensure a great customer experience.

Skills

Customer-facing experience

Cash handling

Team player

Independent worker

Physical ability

Commitment to equality & inclusion

Job description

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Pickering!

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

We are recruiting for a Shop Supervisor who will deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all.

You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Must haves:

• Experience in working in a customer facing role (A, I)
• Experience of cash handling (A, I)
• The ability to work as part of an effective team. (A, I)
• Ability to lone work when needed (A, I)
• Ability to fulfil the stock-handling requirements of the role, including moving items weighing up to 10kg, with reasonable adjustments where needed (I)
• Commitment to promoting equality, diversity and inclusion, and treating colleagues and customers with dignity, fairness and respect (A, I)

On occasion there may be a requirement for a flexible approach, working additional days to cover holidays and sickness or to participate in trading outside of normal shop hours e.g. shop events.

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Equal opportunities & Disability Confident Scheme

Age UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified and eligible candidates. We reserve the right to limit the overall number of interviews offered and therefore it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

All equalities monitoring information is anonymised and not shared with the hiring panel.

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Disability disclosures will be kept confidential, shared only where necessary, and will not be considered as part of the hiring decision.