Shop Supervisor - 30 hours

Northern Ireland Hospice; Antrim; On-site; GBP 80,000 - 100,000; Full time

Job summary

A charitable health organization in Abbots Cross is seeking a Shop Supervisor to lead their retail operations. The ideal candidate will deliver excellent customer service, manage volunteers, and oversee day-to-day operations, all while contributing to the community's well-being. This position offers a competitive salary and extensive benefits, making it a fulfilling opportunity for individuals passionate about service and support.

Benefits

35 days annual leave

Employee wellbeing programs

Cashback health scheme

Special offers from retailers

Qualifications

• Organised and customer-focused individual.
• Experience in retail or volunteer management is beneficial.

Responsibilities

• Deliver excellent customer service.
• Support and motivate volunteers.
• Manage stock and day-to-day operations.
• Generate income for Hospice care.

Skills

Customer service

Organisational skills

Leadership

Job description

Job ref: 25107
Job type: Permanent
Location: Abbots Cross
Salary: £23,993 per annum pro rata / £12.21 per hour
Closing date: Wednesday 08 Oct 2025 16:00

Job summary

Join Our Team as a Shop Supervisor at Northern Ireland Hospice!

We're looking for a Shop Supervisor to join our team at our Abbots Cross Shop. This is a great opportunity to combine your retail skills with a role that makes a real difference in your community.

As Shop Supervisor, you'll:

• Deliver excellent customer service and ensure a welcoming environment
• Support and motivate volunteers to help the shop run smoothly
• Manage stock, donations, and day-to-day operations
• Play a key part in generating vital income to support Hospice care

If you're organised, customer-focused, and passionate about supporting a meaningful cause, we'd love to hear from you.

What we offer

• A competitive salary of £19,194 (4-day week)
• 35 days annual leave, including bank holidays (pro rata per hours worked)
• Access to employee wellbeing programs and occupational sick pay
• Employee Assistance Programme including access to 24/7 Doctors support.
• Cashback health scheme
• Special offers at over 600 leading high street and online retailers
• Various salary sacrifice schemes.

At Northern Ireland Hospice, we're not just about retail; we're about building connections and making a lasting impact on our community. Join us and be part of something truly special!

Ready to make a difference? Apply now and help us make a meaningful difference every day.

For further details, kindly review the Job Description and Specification. Should you have any queries, please do not hesitate to reach out to a member of our People & Organisational Development Team at .

The deadline for applications is Wednesday 8th October, at 4pm (we recommend submitting applications at least 15 minutes prior to ensure smooth processing).

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We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

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