Shop Manager

TN United Kingdom; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity seeks a Shop Manager to lead their team in Llantwit Major. This role involves providing excellent customer service, achieving financial targets, and fostering a supportive team environment. Ideal candidates will have retail supervisory experience and a passion for the British Red Cross cause.

Benefits

Annual leave including bank holidays

Pension scheme

Flexible working

Learning & Development opportunities

Employee discounts

Mental health and wellbeing support

Collaborative team environment

Cycle to Work scheme

Interest-free season ticket loan

Qualifications

• Retail experience at supervisory level.
• Proven management skills to develop and inspire a team.
• Ability to work towards financial targets.

Responsibilities

• Leading a team to provide a brilliant shopping experience.
• Achieving financial targets and managing staff.
• Designing the shop layout to connect with customers.

Skills

Customer Service

Team Leadership

Organizational Skills

Cash Handling

IT Skills

Job description

Social network you want to login/join with:

About The Role

Job Title: Shop Manager

Job Location: Llantwit Major, Furniture Shop

Salary: £, per annum

Hours: per week

Contract Type: Permanent

Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager

A day in the life of a Shop Manager will involve:

1. Leading a team that provides a brilliant shopping experience for your customers.
2. Working on the shop floor, coordinating activity “behind the scenes” — no two days are the same.
3. Designing the perfect layout and environment that helps connect your customers to our cause.
4. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
5. Representing the British Red Cross to a high standard and embodying our core values.

To be a successful Shop Manager, you’ll need:

• Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
• Ability to get the best out of people. Proven management skills to develop and inspire your team.
• An entrepreneurial mindset to work towards targets, using your initiative to achieve results.
• Proficiency with PC and proven IT skills.
• A genuine understanding of and commitment to the British Red Cross cause, with skills to promote the shop as the charity retailer of choice in your community.

The closing date for applications is 3rd July. Please note, we reserve the right to close applications early due to high volume. Interviews will take place in June.

In return for your commitment and expertise, you’ll get:

• Holidays: days annual leave (including bank holidays) + option to buy extra days.
• Pension scheme: Up to % contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle to Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At the British Red Cross, we pride ourselves on our diverse workforce and our commitment to an inclusive environment for all staff and volunteers. We support bringing your true self to work without fear of discrimination through regular data reporting and the support of our internal networks, including the Race and Equality Network (REEN), LGBT+ Network, Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Youth Network.

Connecting human kindness with human crisis