Shop Manager

Greggs plc; Thirsk; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and wellbeing app

Holiday entitlement

Colleague share plans

Pension matching

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shop Manager to lead a team in delivering fast, friendly service across in-store and online channels. You will drive performance through recruitment and training, while maintaining high standards and managing wage and waste controls.

You’ll be involved in food preparation, serving customers, and ensuring the shop remains clean and welcoming. A track record in supervision or line management and strong customer service experience in a food-on-the-go or retail setting is

Qualifications

• Experience as a Supervisor or Line Manager.
• Experience delivering excellent customer service.
• Experience in a food-on-the-go environment or retail.

Responsibilities

• Lead the team to deliver amazing results and maintain shop standards.
• Drive high performance through recruitment, training and colleague engagement.
• Monitor wage controls, waste controls and customer service standards.
• Roll up your sleeves for food preparation and serving customers.
• Ensure the shop is clean, well-stocked and welcoming.

Job description

Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two days will be the same, during a typical day at work you can expect to:

• Lead the team to deliver amazing results and maintain the excellent standards of the shop
• Drive high performance through recruitment, training and development, and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparation and serving customers
• Ensure the shop is clean, well-stocked and welcoming

  If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.

  Competitive pay plus commission

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shiftPaid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing, Salary £36,594 per annum plus Additional Commission subject to eligibility.