Shop Manager

Greggs plc; Weston-super-Mare; Sur place; GBP 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing app

Résumé du poste

Greggs plc in Weston-super-Mare is recruiting a Shop Manager to lead a team, deliver fast and friendly service, and ensure excellent standards. You’ll manage recruitment, training, and performance while overseeing wage and waste controls, food preparation, and store presentation.

You’ll ensure a welcoming shop environment, drive customer satisfaction, and share in profits and benefits as part of a supportive retail culture.

Qualifications

• Track record as a Supervisor or Line Manager in retail or food-on-the-go.
• Proven ability to deliver excellent customer service.
• Experience in managing teams and driving performance.

Responsabilités

• Lead the team to deliver great results and maintain standards.
• Recruit, train, develop, and engage colleagues.
• Monitor wage and waste controls and service standards.
• Hands-on in food preparation and serving customers.
• Keep the shop clean, well-stocked and welcoming.

Connaissances

Retail supervisor

Customer service

Food on-the-go

Team leadership

Description du poste

Join us as a Shop Manager andyou’lllead andmotivate your team to deliver fast and friendly service to our customers.

We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.Y ou'llbe responsible formaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two days will be the same, during a typical day at work you can expect to:

• Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop
• Drive high performance through recruitment, trainingand development,and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparationandserving customers
• Ensure the shop is clean, well-stocked and welcoming

What we can offer you

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

About you

If you havea track recordas aSupervisoror Line Manager, havelots of experience delivering excellent customer serviceand have workedin a food-on-the-go environment or within retail, this could be the role for you.

You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .

• Salary £36,594 per annum plus Additional Commission subject to eligibility.
• Frequency Annual
• Job Reference greggs/TP/5403/59942
• Contract Type Permanent
• Contract Details Shift pattern and availability can be discussed at interview
• Closing Date 21 October, 2026
• Job Category Retail
• Business Unit Retail
• Location 42 Regent Street Weston Super Mare, United Kingdom