Shop Manager

Julia's House; Hurn; Presencial; GBP 26 000 - 34 000; Tempo integral

Resumo da oferta

Julia's House in the English countryside is seeking a Shop Manager to lead a team of staff and volunteers in our charity shops, aiming to maximise sales and profits while delivering outstanding customer service.

You will manage day-to-day shop operations, organise volunteers, and ensure compliance with health and safety standards. A proactive, collaborative approach and ability to work under pressure are essential to support families supported by the charity.

Qualificações

• Sound retail experience and knowledge.
• Excellent people management skills and awareness of Health & Safety compliance.
• Ability to plan, organise and communicate effectively, apply sound judgement and work under pressure.

Responsabilidades

• Lead a team of staff and volunteers to maximise shop sales and profits.
• Lead and manage the day to day shop operation, by exceeding customer expectations and engagement of staff and volunteers.

Conhecimentos

Retail experience

People management

Health & safety

Organisation & planning

Communication

Descrição da oferta de emprego

Duties to include: Lead a team of staff and volunteers to maximise shop sales and profits. Lead and manage the day to day shop operation, by exceeding customer expectations and effective engagement of the staff and volunteer team.

Qualifications/Experience: Sound retail experience and knowledge (charity experience not essential), excellent people management skills and awareness of Health & Safety compliance are essential. The ability to plan, organise and communicate effectively, apply sound judgement and be able to work under pressure are the key skills requirements of the role., As a good team player with a strong work ethic, working in a busy, active, and fulfilling environment, you'll be a part of a vibrant team of individuals dedicated to making a difference to the children and families we support.

Flexibility, full driving licence and use of a vehicle for business purposes are essential.

Julia's House is an award-winning children's hospice charity dedicated to bringing comfort and care to families across the two counties. Each family we support is unique and so is the care we provide. When a family finds out that their child has a very serious medical condition, which is life-limiting or life-threatening, their world falls apart. Julia's House exists to help these children and their families.