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Shop Manager

Vencil

Glasgow

On-site

GBP 25,000 - 35,000

Full time

Today

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Job summary

A leading company in the retail sector is seeking a Shop Manager to lead their team in Glasgow. The role involves ensuring exceptional customer experiences across various service channels and maintaining high shop standards. Ideal candidates will have a strong background in customer service and team leadership, contributing to a supportive and inclusive work culture.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Confidential employee assistance app

Qualifications

Experience as a Supervisor or Line Manager in a retail or food environment.
Track record of delivering excellent customer service.
Supportive of an inclusive culture.

Responsibilities

Lead the team to deliver excellent customer service.
Manage recruitment, training, and development.
Ensure shop standards are maintained.

Skills

Customer Service

Team Leadership

Food Preparation

1 month ago Be among the first 25 applicants

Join us as a Shop Manager and youll lead and motivate your team to deliver fast and friendly service to our customers.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two days will be the same, during a typical day at work you can expect to:

Lead the team to deliver amazing results and maintain the excellent standards of the shop
Drive high performance through recruitment, training and development, and colleague engagement
Keep a close eye on things like wage controls, waste controls and customer service standards
Roll your sleeves up and get involved in food preparation and serving customers
Ensure the shop is clean, well-stocked and welcoming

What We Can Offer You

Competitive payplus commission
Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
Free hot drinksfor you to enjoy while on shift
Paid breaksallowing you to recharge your batteries
We share10% of all our profitswith our colleagues
Health and Wellbeing Appproviding Remote GP and Physiotherapy services
Holiday entitlement that growsas your career grows with us
Colleagueshare plansto help you invest and save for your future
Pension schemeto help you plan for your future. Well match your contributions up to 7%
Confidentialemployee assistance app and helplineto help with your wellbeing
Long service awardscelebrating key milestones in your career
Savings and discountsfor your everyday shopping, leisure and wellbeing

About You

If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If youve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, youll fit right in here. Apply now and get ready for the next exciting step in your career!

About Us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Business Development
Industries
Retail

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