Shop Manager

Greggs plc; Cartmel Fell; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing 10% of profits

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme (7% match)

Job summary

Greggs plc in the United Kingdom is seeking a Shop Manager to lead a team and deliver fast, friendly service across in-shop, delivery, Click + Collect and drive thru channels. You’ll recruit, train and engage colleagues while maintaining wage and waste controls and high service standards.

You will also handle food preparation duties, ensure a clean, well-stocked shop, and contribute to profitability with commission where eligible. Competitive pay plus benefits apply.

Qualifications

• Track record as a Supervisor or Line Manager.
• Experience in food-on-the-go retail environment.
• Strong customer service experience.

Responsibilities

• Lead the team to deliver amazing results and maintain the shop standards.
• Drive high performance through recruitment, training and development, and colleague engagement.
• Keep a close eye on wage controls, waste controls and customer service standards.
• Roll your sleeves up in food preparation and serving customers.
• Ensure the shop is clean, well-stocked and welcoming.

Skills

Customer service

Team leadership

People management

Retail operations

Job description

Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two days will be the same, during a typical day at work you can expect to:

• Lead the team to deliver amazing results and maintain the excellent standards of the shop
• Drive high performance through recruitment, training and development, and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparation and serving customers
• Ensure the shop is clean, well-stocked and welcoming
  If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
  Competitive pay plus commission
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing, Salary £35,824 per annum plus Additional Commission subject to eligibility and includes a Location Premium of £1,000 per annum.