Shop Manager

Greggs; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading food company as a Shop Manager in Belfast. You will lead a dynamic team, ensuring exceptional customer experiences across multiple service channels. Enjoy competitive pay, various perks, and the opportunity to foster an inclusive culture while delivering great results.

Benefits

Competitive pay plus commission

Colleague discount of up to 50%

Free hot drinks while on shift

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% match

Employee assistance helpline

Qualifications

• Experience as a Supervisor or Line Manager.
• Background in food-on-the-go or retail environment.
• Supportive of an inclusive culture.

Responsibilities

• Lead the team to deliver excellent results and maintain shop standards.
• Manage wage controls, waste management, and customer service.
• Get involved in food preparation and serving customers.

Skills

Customer Service

Team Leadership

Food Preparation

Job description

About the role

Join us as a Shop Manager andyou’lllead andmotivate your team to deliver fast and friendly service to our customers.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You'llbe responsible formaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to:

Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop

Drive high performance through recruitment, trainingand development,and colleague engagement

Keepa close eye on things like wage controls, waste controls and customer service standards

Roll your sleeves up and get involved in food preparationandserving customers

Ensure the shop is clean, well-stocked and welcoming

What we can offer you

Competitive payplus commission

Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products

Free hot drinksfor you to enjoy while on shift

Paid breaksallowing you to recharge your batteries

We share 10% of all our profits with our colleagues

Health and Wellbeing App providing Remote GP and Physiotherapy services

Holiday entitlement that growsas your career grows with us

Colleague share plans to help you invest and save for your future

Pension schemeto help you plan for your future. We’ll match your contributions up to 7%

Confidential employee assistance and app helpline to help with your wellbeing

Long service awardscelebrating key milestones in your career

Savings and discountsfor your everyday shopping, leisure and wellbeing

About youIf you havea track recordas aSupervisoror Line Manager, havelots of experience delivering excellent customer serviceand have workedin a food-on-the-go environment or within retail, this could be the role for you.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!About usHere at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .

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Created on 27/06/2025 by TN United Kingdom